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Clearwater · 2 days ago

Manager, Performance Enablement and Training

Nashville

Full-time

Onsite

Mid, Senior Level

$110K/yr - $140K/yr

5+ years exp

Clearwater is focused on enhancing the onboarding and development of its Sales and Consulting teams. The Manager, Performance Enablement and Training is responsible for designing and implementing effective training programs that foster colleague growth and align with company goals.

ComputerHealth CareNetwork SecuritySoftware

Growth Opportunities

Responsibilities

Design and implement onboarding programs tailored for Sales and Consulting roles, ensuring alignment with business objectives and client engagement strategies

Develop learner-centric content using blended learning approaches (eLearning, microlearning, instructor-led sessions, job aids, and hands-on practice)

Coordinate program logistics including scheduling, facilitator engagement, platform setup, and participant communications

Conduct role-specific needs analyses to identify knowledge and skill gaps for Sales and Consulting teams

Gather feedback from managers/directors, participants, and stakeholders to refine onboarding priorities and content

Align training programs with Clearwater’s strategies to accelerate colleague performance

Create and curate practical, role-based learning resources that support onboarding and ongoing development

Apply instructional design principles and adult learning best practices to ensure engaging and effective learning experiences

Select and manage the suite of tools and resources used to develop training content

Research and apply the latest instructional design techniques, technologies, and best practices, including AI applications, to enhance training programs

Partner with Sales & Consulting leadership, management, and Colleague Success teams to align training initiatives with Clearwater’s goals

Support manager and director-led development by providing facilitation guides, coaching resources, and performance feedback loops

Define success metrics and track program participation, engagement, and performance outcomes in collaboration with the Director, Sales Development, Senior Directors, and Consulting Leadership

Conduct post-training evaluations and ROI analysis to measure impact and identify improvement opportunities

Regularly review and update training content to reflect evolving needs and market trends

Perform other duties within the scope of the role as assigned

Qualification

Learning & DevelopmentInstructional DesignSales EnablementPaylocity LearningMicrosoft Office 365Project ManagementTime ManagementInterpersonal SkillsCommunication Skills

Required

5+ years of experience in Learning & Development, Sales Enablement, or Performance Training

Proven ability to manage projects throughout their entire lifecycle, including planning, execution, and closure, while maintaining alignment with organizational goals

Demonstrated experience in identifying, engaging, and managing a diverse range of internal stakeholders, tailoring communication to meet varied needs and expectations

Bachelor's degree in organizational development, instructional design, or related field

Strong understanding of instructional design methodologies and adult learning principles

Must have a service-oriented, forward thinking, strategic and solution-minded mindset

Proficiency with Paylocity Learning or other learning delivery and digital content tools

Proficient with Microsoft Office 365 Suite and/or similar software

Excellent organization and time management skills

Ability to work independently and multi-task, in a fast-paced and constantly changing environment

Strong interpersonal skills and the ability to work effectively with a wide range of diverse individuals

Excellent communicator

Ability to embrace Clearwater's CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture

Preferred

Experience creating and delivering training for Sales and/or Consulting roles preferred

Benefits

Opportunity for merit-based salary increases

Eligibility for our 401(k) plan

Medical, dental, vision, life and disability insurances

Leaves provided in line with your work state

Flexible paid time off

11 paid holidays

Paid sick time

Company

Clearwater

Clearwater serves a diverse and growing base of customers across the healthcare ecosystem, including several of the nation’s largest health systems as well as a large universe of regional hospitals, physician practice management groups, digital health and other healthcare technology companies, medical device manufacturers, and business service providers.

Founded in 2010

Nashville, Tennessee, USA

201-500 employees