Shiseido · 1 day ago
Manager, Training & Events
New York, United States
Full-time
Hybrid
Mid, Senior Level
6+ years expShiseido Americas is a subsidiary of the world-renowned Shiseido Company Limited, focusing on prestige beauty brands. The Training and Events Manager will shape and execute impactful training programs and retail event experiences, driving client acquisition and measurable business results across the U.S. retail landscape.
BeautyCosmeticsFashionPersonal Care and Hygiene
Responsibilities
You will serve as a liaison with major U.S. retail partners (Sephora, Ulta, Nordstrom, Saks Global, and specialty accounts) to oversee end-to-end planning, execution, and ROI measurement for in-store activations, masterclasses, and large-scale events to support US leadership
You will monitor industry trends, competitor activations, and emerging event technologies to keep our strategies innovative and competitive
You will partner closely with the U.S. Director of Training, Training Executives, and Sales & Training Executives to ensure all initiatives align with brand objectives and long-term growth goals
You will act as a point of contact for internal teams and external retail partners, managing touchpoints and scheduling calls to maintain seamless communication
You will own the full lifecycle of events, including event data, calendar management, run-of-show development, retailer request submissions, collateral coordination, GWPs, shipping, and digital asset organization
You will develop comprehensive field training guides detailing concepts, consumer journey, service standards, and execution that create best practices and consistency for the Field team
You will lead post-event analysis, capturing wins, learnings, and strategic recommendations to optimize future activations
You will assist the Director in planning and executing internal events such as sales meetings, retailer meetings, and planning sessions
You will ensure hero/key sku’s, and new launch, are at the forefront of event strategies for the Retailer populations
Qualification
Required
You must have the ability to travel 50% of the time
You have 6+ years of proven experience in event management, preferably within beauty, luxury, or retail
You have prior experience working with major U.S. retailers (Sephora, Ulta, department stores)
You have advanced proficiency in Microsoft Suite (Outlook, Excel, PowerPoint); familiarity with Eventbrite, Concur, and social media tools is a plus
You have exceptional organizational and communication skills with the ability to manage multiple projects and build strong stakeholder relationships
You have the willingness to travel across North America to support events
You have the availability for a Tuesday–Saturday schedule with in-store presence as needed
You are savvy in competitor environments and open-selling environments
You have effective planning, organizational, and time management skills
You can interact with all levels of management in a fast-paced, high growth environment
You can work collaboratively and build positive/effective business relationships
You have a valid Driver's License
You have excellent interpersonal skills to build relationships and navigate multiple teams
You are self-motivated and positive, aligning and engaging with the organization's visions
Able to work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives
Benefits
Medical, Dental, & Vision Insurance
Life and Disability Insurance
Paid Time Off
Paid Volunteer Days
Paid Company Holidays
Paid Parental Leave
401K with 6% Company Match
Talent Development & Learning Programs
Internal & International Mobility
Product Discounts & Annual Gratis
Employee Led Affinity Groups
Tuition Reimbursement
Company
Shiseido
Shiseido offers the highest quality products in skincare, makeup, and fragrance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Independent Franchise Partners
2025-02-20Post Ipo Equity
2022-02-09Acquired
1949-05-16IPO
Leadership Team
Ron Gee
President & Chief Executive Officer, Shiseido Americas Global M&A Lead
Vincent Ferrato
Chief Financial Officer, Shiseido Americas
Recent News
Global Cosmetics News
2026-01-08
Global Cosmetics News
2026-01-03
Global Cosmetics News
2025-12-22
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