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i5 Technology Group · 3 days ago

Service Now Developer

United States

Contract

Remote

Senior Level

5+ years exp

i5 Technology Group is offering a long-term opportunity for a ServiceNow Developer who will work mostly remote. The role involves assisting with the implementation of ServiceNow applications, providing technical insights, and designing solutions aligned with service management best practices.

Information TechnologyIT InfrastructureManagement Consulting

Responsibilities

Configure and customize the ServiceNow system, including workflows

Use scripting tools and ServiceNow functionality to create scripts to automate routine tasks being done in ServiceNow

Receive specifications from the IT ServiceNow Manager and deliver a product and release that meets the needs presented. Load, manipulate, and maintain data between ServiceNow and other systems, develop test plans and deployment for ServiceNow implementation, and perform system and integration testing with sample and live data

Perform installation and testing of vendor-provided updates and new releases Communicate ServiceNow process, operations and capability information to all levels of management effectively

Perform ServiceNow implementation tasks including but not limited to: custom programming, configuration, integration, and maintenance

Other duties as needed or required

Qualification

ServiceNow developmentServiceNow administrationITIL expertiseServiceNow scriptingCertified SNOW Application DeveloperMicrosoft O365SCCM deploymentA+ certificationSharePointSelf-directedCommunicationDetail-oriented

Required

Bachelor's degree or equivalent in Computer Science or related field. We may consider added experience (or) related expertise in lieu of degree

5 years of experience supporting the development, implementation, administration, and configuration of the ServiceNow tool or equivalent. Hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite

Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management

Strong communication skills with both technical and non-technical stakeholders

Ability to translate business needs into technical solutions

Detail-oriented with a focus on quality and maintainability

Comfortable pushing back—professionally—on poor design decisions

Self-directed, collaborative, and accountable