Troutman Pepper Locke LLP · 22 hours ago
Billing Specialist
Atlanta, GA
Full-time
Hybrid
Mid Level
$50K/yr - $70K/yr
3+ years expTroutman Pepper Locke LLP is a firm committed to employee support and advancement. The Billing Specialist is responsible for managing client invoices, answering billing questions, and ensuring accurate billing processes within the firm.
Law Practice
Responsibilities
Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments and disbursement adjustments
Print, sort, and distribute prebills to billing attorneys. Print drafts and/or finals of computerized invoices and forward to attorneys for further edits
Maintain client billing addresses, ensuring information is accurate and current
Enter any exemption for billing necessary by the billing cutoff date and maintain status through month-end
Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing
Enter alternate rates in computer system accurately and efficiently
Provide attorneys and legal support staff with requested billing statistics, using and formatting Excel spreadsheets, as needed
Effectively manage communication with attorney to ensure billing deadline is met
Submit, process and track invoices as well as resolve billing issues via electronic and web-based billing
Effectively communicate during monthly check in meetings with billing manager to provide updates on the status of timekeepers’ Work in Progress and troubleshoot if necessary
Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate
Qualification
Required
Minimum of three (3) years of Law Firm Billing experience
Ability to clearly communicate in both written and oral form with professionals in the firm and with clients regarding billing issues
Outstanding customer/client service and interpersonal skills
Ability to represent the department in a professional and positive manner
Proficient in the use of Microsoft Word and Excel
Ability to work under pressure and balance multiple competing priorities
Ability to produce high volume, computerized document edits in a fast-paced, deadline driven environment
Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes
Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts
Ability to self-manage and work independently in a hybrid, and in-office setting
Preferred
College degree preferred; or any equivalent combination of training, education and experience that demonstrates the ability to perform the essential duties of the position
Previous Aderant/CMS experience strongly preferred
Company
Troutman Pepper Locke LLP
Troutman Pepper Locke LLP helps clients solve complex legal challenges and achieve their business goals in an ever-changing global economy.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase