Midwestern State University · 5 days ago
Library Digital Services and Content Specialist
Midwestern State University is seeking a Library Digital Services and Content Specialist to support the management of Moffett Library’s digital services and content. The role involves developing digital marketing strategies, providing technical support for patrons, and managing social media accounts to promote library resources and events.
EducationHigher EducationUniversities
Responsibilities
Updates and organizes informational content on the library’s research guides (LibGuides) and website
Manages library social media accounts independently; creates and schedules engaging visual and written content, including graphics and videos
Develops a content calendar; maintains an idea backlog and reusable templates for recurring campaigns
Ensures strict adherence to web accessibility standards (ADA/WCAG) and university branding guidelines
Monitors social media analytics to assess effectiveness
Serves as the primary point of contact for technical support inquiries; troubleshoots basic patron access issues with online databases and the discovery service
Escalates complex issues to Technical Services while managing user communication
Qualification
Required
One or more years of experience in social media management, digital content creation, or graphic design for an organization
Experience using content management systems (CMS) to update web content and familiarity with web layout frameworks (e.g., Bootstrap)
Proficiency with graphic design and video editing tools (e.g., Canva or Adobe Creative Suite) and social media platforms
Understanding of web accessibility standards for digital content, including alt-text and captioning
Excellent writing and proofreading skills with the ability to maintain a consistent institutional voice
Knowledge of digital marketing analytics and scheduling tools
Ability to troubleshoot basic technical issues and explain technology to users with varying levels of expertise
Bachelor's degree in digital media, marketing, communications, information technology, or an equivalent combination of relevant education and experience
Demonstrated ability to work independently with limited daily supervision
Must be self-directed and able to learn new technologies quickly
Strong organizational and time-management skills to manage multiple deadlines
Ability to exercise sound judgment in public communication
Ability to maintain positive working relationships with students, faculty, staff, and the community
Must adhere to University's core values: People-Centered, Community, Integrity, Visionary, and Connections
Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements
Regular reliable attendance is required
This position is designated as security sensitive (Mod) and requires a criminal background check
Position is designated as a Responsible Employee as outlined by Title IX
May serve as Campus Security Authority as outlined by the Clery Act
Preferred
Experience in a library or academic environment
Benefits
Benefits
Company
Midwestern State University
Midwestern State University is a leading public liberal arts university committed to providing students with graduate education.
H1B Sponsorship
Midwestern State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (12)
2022 (7)
2021 (9)
2020 (9)
Funding
Current Stage
Late StageRecent News
2025-06-07
Springfield Business Journal
2025-03-27
Company data provided by crunchbase