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Paysafe · 1 week ago

Deal Operations Specialist

Jacksonville, FL

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Paysafe is seeking a detail-oriented, process-driven Deal Operations Analyst to join their high-impact Deal Operations team. The role involves serving as a subject matter expert on deal workflows, providing strategic advisory to Sales, and ensuring effective coordination across multiple teams to support revenue growth and client satisfaction.

Financial ServicesFinTechMobile PaymentsRisk Management

Responsibilities

Serve as a subject matter expert on deal workflows, providing guidance and support to internal stakeholders

Provide advisory on questions or concerns regarding onboarding of new merchant accounts, ensuring accurate setup in Salesforce and alignment with underwriting and operational requirements

Coordinate cross-functional efforts to activate accounts quickly and minimize friction across teams

Monitor and report on deal status, activation KPIs, and pipeline health using Salesforce and internal dashboards

Identify and recommend process improvements to accelerate deal velocity and enhance internal coordination

Support new deal journey documentation requests

Qualification

SalesforceAnalytical mindsetCustomer facing experienceDocumentation skillsCommunication skillsCollaboration skills

Required

Bachelor's degree, or equivalent experience in lieu of a degree, required

Minimum of two years' experience in a customer facing operational role within merchant services, payment processing, or financial analysis required; within the payments industry, preferred

Strong analytical mindset with attention to detail and a bias for action

Proven ability to produce clear and structured documentation, including process flows, work instructions and operational guides, to support scalable operations and cross-functional alignment

Excellent communication and collaboration skills; confident navigating cross-functional teams

Proficiency in Salesforce or similar CRM platforms