National Center for Missing & Exploited Children · 6 days ago
Technical Product Owner
United States
Full-time
Remote
Senior Level
7+ years expThe National Center for Missing & Exploited Children is dedicated to addressing issues related to child safety and welfare. The Technical Product Owner (TPO) plays a crucial role in aligning business objectives with technological solutions, managing product backlogs, and facilitating communication between technical teams and business stakeholders.
AssociationChildrenNon ProfitSocial
Hiring Manager
Austin Travers
Responsibilities
Prioritize and manage the portfolio, program, and product backlog, ensuring that the team is working on the most valuable features and enhancements
Must have the ability to communicate effectively with various stakeholders, such as engineering teams, designers, and executives, to articulate the product vision, gather product requirements, understand customer needs, and convey complex technical concepts clearly and concisely
Collaborate during sprint ceremony sessions, defining clear and achievable goals for each iteration and ensuring the team has a well-defined backlog
Author detailed epics, user stories and acceptance criteria, ensuring that features are well-defined and understood by the stakeholders and development team
Drive continuous improvement within the team by identifying and implementing process enhancements and best practices
Leverage technical expertise to make informed decisions and provide valuable insights during product development; ensuring technical requirements are clear, aligned, testable, accurate, and maintained
Contribute, support, and implement best practices around software engineering and technical debt management
Fulfill the role of the Agile Scrum Product Owner within the development team
Proactively engage all stakeholders including development teams, testing, security, architecture, service delivery, operations departments to elicit and document clear business, functional and non-functional requirements
Undertake analysis, diagnostic and facilitation activities to identify and assess the requirement interviews, workshops, data collection
Coordinate with development teams to determine appropriate solutions to meet the requirements and size the solutions for release planning purposes
Participate in internal backlog refinement sessions to prepare business epics and stories for technical breakdown and planning, ensuring all requirements are well understood by the operational and product development teams
Qualification
Required
Agile certifications are highly desirable: Scaled Agile (SAFe®) Product Owner/Product Manager (POPM), Certified Scrum Product Owner (CSPO), Pragmatic Institute's Practical Product Management, Certified ScrumMaster (CSM)
The Technical Product Owner (TPO) role is pivotal in bridging the gap between business objectives and technological solutions across NCMEC
The TPO position demands a comprehensive understanding of both the technical and business facets of a product
The TPO utilizes their technical expertise to connect the technical development team with the business objectives in software product development
Additionally, the TPO manages the technical aspects of the product and serves as a key intermediary between technical teams and business stakeholders
This role requires a combination of technical knowledge and product vision to ensure products align with business goals and meet technical specifications
TPOs are responsible for converting business requirements into technical solutions, supporting development teams, and prioritizing features that provide significant value
Prioritize and manage the portfolio, program, and product backlog, ensuring that the team is working on the most valuable features and enhancements
Must have the ability to communicate effectively with various stakeholders, such as engineering teams, designers, and executives, to articulate the product vision, gather product requirements, understand customer needs, and convey complex technical concepts clearly and concisely
Collaborate during sprint ceremony sessions, defining clear and achievable goals for each iteration and ensuring the team has a well-defined backlog
Author detailed epics, user stories and acceptance criteria, ensuring that features are well-defined and understood by the stakeholders and development team
Drive continuous improvement within the team by identifying and implementing process enhancements and best practices
Leverage technical expertise to make informed decisions and provide valuable insights during product development; ensuring technical requirements are clear, aligned, testable, accurate, and maintained
Contribute, support, and implement best practices around software engineering and technical debt management
Fulfill the role of the Agile Scrum Product Owner within the development team
Proactively engage all stakeholders including development teams, testing, security, architecture, service delivery, operations departments to elicit and document clear business, functional and non-functional requirements
Undertake analysis, diagnostic and facilitation activities to identify and assess the requirement interviews, workshops, data collection
Coordinate with development teams to determine appropriate solutions to meet the requirements and size the solutions for release planning purposes
Participate in internal backlog refinement sessions to prepare business epics and stories for technical breakdown and planning, ensuring all requirements are well understood by the operational and product development teams
Bachelor's degree in Computer Science, Information Systems or related technical field
Minimum of 7 years of relevant work experience
Ability to collaborate closely with the technical implementation team, functional stakeholders, end users, and various functional leads on developing and configuring system functionality
Experience in implementation of Agile and Scaled Agile (SAFe®) Framework methodologies and techniques
Strong Technical experience with the ability to understand and discuss software development concepts
3+ years working knowledge of programming languages such as Java, Python, or SQL (prior developer experience highly desirable)
Sharp analytical and critical thinking skills
Strong knowledge of application architecture
Experience with developing or managing headless, distributed systems using microservices and event-driven architectures
Proven track record of delivering data driven solutions with a customer-first mindset
Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping and iterative development
The ability to analyze complex technical situations, identify potential challenges, and determine practical solutions is crucial
Proven experience working in Agile methodology and frameworks such as Scrum, Kanban, and SAFe®
Proficiency in tools like JIRA and Confluence
The TPO role involves working in a dynamic and demanding environment, adapting to shifting priorities and navigating new challenges is essential
Excellent organizational and time management skills
Outstanding communication, presentation and leadership skills
Experience driving continuous improvement; challenge the status quo and proactively identify gaps and opportunities
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels
In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Collaborative in nature, utilizing exceptional listening and facilitation skills to build effective teams, drive effective outcomes and develop innovative solutions that meet the needs of multiple stakeholders
Empathy and user-centric mindset - understanding user needs, pain points, and behaviors is vital to creating products that provide value and deliver positive customer experience
Company
National Center for Missing & Exploited Children
The National Center for Missing and Exploited Children (NCMEC) is a privat
201-500 employees
H1B Sponsorship
National Center for Missing & Exploited Children has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Yiota Souras
Chief Legal Officer
Recent News
2025-11-27
MIT Technology Review
2025-09-28
Company data provided by crunchbase