Trend Micro · 1 day ago
Senior Solutions Engineering Manager (Field)
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. They are seeking a Senior Manager, Solutions Engineering who will lead Field Solutions Engineers, drive customer technical readiness, and influence outcomes across the customer lifecycle while expanding adoption of the Trend Micro platform.
Cloud SecurityCyber SecuritySecurityVirtualization
No H1B
U.S. Citizen Only
Responsibilities
Act as a strategic balancing point for Field Sales leadership, serving as a senior technical voice of new logo acquisition and complex prospect engagements
Maintain strong visibility into new business pipeline, technical qualification, and competitive risk to assess deal quality and forecast accuracy
Lead, recruit, coach, and retain a high-performing team of Field Solutions Engineers and Technical Advisors
Partner with Field Sales leadership to shape territory and account strategies that prioritize high-impact technical engagement and platform-led value
Provide senior-level technical oversight and guidance for complex, high-stakes new business opportunities, including competitive displacement scenarios
Develop and evolve enablement programs focused on discovery, technical validation, demos, PoCs, and executive-level engagements
Ensure strong alignment with Product, Marketing, and Customer Success to support smooth transitions from pre-sales to post-sale adoption
Own customer escalations during the pre-sales and early lifecycle phases, ensuring confidence, clarity, and executive-level communication
Ensure operational readiness of the Field Solutions Engineering team for new product launches, competitive motions, and GTM initiatives
Track, analyze, and report key metrics related to new logo conversion, technical win rates, engagement quality, and customer outcomes
Provide structured customer insights, competitive intelligence, and field feedback to Product, R&D, and GTM teams to influence roadmap and positioning
Qualification
Required
Act as a strategic balancing point for Field Sales leadership, serving as a senior technical voice of new logo acquisition and complex prospect engagements
Maintain strong visibility into new business pipeline, technical qualification, and competitive risk to assess deal quality and forecast accuracy
Lead, recruit, coach, and retain a high-performing team of Field Solutions Engineers and Technical Advisors
Partner with Field Sales leadership to shape territory and account strategies that prioritize high-impact technical engagement and platform-led value
Provide senior-level technical oversight and guidance for complex, high-stakes new business opportunities, including competitive displacement scenarios
Develop and evolve enablement programs focused on discovery, technical validation, demos, PoCs, and executive-level engagements
Ensure strong alignment with Product, Marketing, and Customer Success to support smooth transitions from pre-sales to post-sale adoption
Own customer escalations during the pre-sales and early lifecycle phases, ensuring confidence, clarity, and executive-level communication
Ensure operational readiness of the Field Solutions Engineering team for new product launches, competitive motions, and GTM initiatives
Track, analyze, and report key metrics related to new logo conversion, technical win rates, engagement quality, and customer outcomes
Provide structured customer insights, competitive intelligence, and field feedback to Product, R&D, and GTM teams to influence roadmap and positioning
Preferred
Bachelor's degree or equivalent experience in cybersecurity, cloud, networking, systems engineering, or a related technical field
10+ years in customer-facing technical roles such as Solutions Engineering, Presales, Technical Consulting, Professional Services, or Technical Account Management, preferably within a cybersecurity or SaaS platform company
5+ years of people management experience leading field-based technical teams, including senior-level individual contributors
Demonstrated ability to lead through influence, exercise strong judgment, and operate effectively with executive autonomy
Proven experience supporting new logo acquisition, competitive sales cycles, and technical validation for net-new customers
Strong background in technical team leadership, field execution, and cross-functional collaboration with Sales and GTM teams
Experience managing complex evaluations, objections, and high-stakes customer and prospect situations
Demonstrated ability to form, influence, and guide temporary or virtual teams across functions to win complex opportunities
Ability to build and maintain strong working relationships with Sales, Product, Marketing, Legal, HR, and Customer Success organizations
Solid understanding of competitive cybersecurity platforms and enterprise buying dynamics
Excellent communication, presentation, and interpersonal skills with both technical and executive audiences
Willingness to travel up to 30%
Experience working in fast-paced SaaS or cybersecurity platform environments
Familiarity with XDR, SIEM, CSPM, CNAPP, cloud security, or modern detection and response technologies
Experience delivering executive briefings, architecture reviews, or security strategy workshops
Demonstrated success supporting new customer acquisition, competitive displacement, and early-state platform adoption
Understanding of compliance and security frameworks (NIST, ISO 27001, SOC2, PCI, HIPAA)
Strong technical storytelling skills translating complex security architectures into business value
Passion for mentoring, enablement, and developing technical talent at scale
Exposure to AI-driven security capabilities, automation, or applied AI/ML within cybersecurity workflows
Benefits
Comprehensive health benefits and paid time off package
Pre-partum, maternity, parental, medical leave and adoption assistance
Mental Health Wellness Program & Annual Wellness Incentive
401(k) with company match
Pet Insurance
Collaborative and innovative culture
Company
Trend Micro
Trend Micro is an IT firm that offers cybersecurity solutions like cloud security, endpoint protection, and network threat detection.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-08-17IPO
Leadership Team
Eva Chen
Co-Founder & CEO
Kevin Simzer
Chief Operating Officer
Recent News
2025-11-24
2025-11-24
2025-11-23
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