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Zayo Group · 1 day ago

Field Technician II - Louisville KY

Kentucky, United States

Full-time

Onsite

Entry, Mid Level

$21.50/hr - $32.98/hr

2+ years exp

Zayo Group provides mission-critical bandwidth to impactful companies and is seeking a Field Technician II. The role involves performing installation, troubleshooting, and maintenance of telecommunications equipment within Kentucky and Southern Indiana, while operating under some supervision.

Telecommunications

H1B Sponsor Likely

Responsibilities

Perform installation and installation commissioning's, troubleshooting, and handling of optical transmission systems with guidance from leadership

Perform OTDR, Ethernet, BER, and SONET acceptance testing

Complete installation, decommissioning, and troubleshooting problems of network and customer services

Provide preliminary site surveys for building entrance construction requirements and equipment space availability

Responsible for preventable and demand maintenance of the network, critical infrastructure (commonly referred to as facilities), and materials management

Ownership for understanding, learning, and executing our industry's "best practice standards" for installation, maintenance, troubleshooting, and safekeeping of the network

Participate in conference calls or meetings related to projects and processes

Installation, labeling, cleaning, and testing of fiber optic patch cords

Sometimes assigned to outside plant network in a given market, including metro and long haul fibers

Proactively seek and identify potential network problems and report these issues before becoming service affecting events. This includes action to resolve issues identified during routine preventative maintenance conducted during defined timelines

Meet documented objectives and goals as business needs define

Write routine reports, fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers, and contractors, as well as other members of the organization

Resolve problems involving several concrete variables in standardized situations as use deductive reasoning skills to improve the customer experience and network performance

Conduct a daily inspection of company issued vehicle to ensure it is in a safe operating condition

Follow all personal safety policies and procedures

Inspect cabinets, buried cable, construction sites, and other facilities outdoor in various environments, weather conditions, temperatures, exposed to local flora and fauna

Assist other employees with tasks as needed

Act as an informal resource for less experienced Field Technicians

Participate in on-call schedule rotation 24/7/365, dispatch, and overtime

Work occasional long shifts with overnight travel as necessary

Other duties as assigned

Qualification

Telecommunications equipmentTroubleshootingOptical testingElectrical systemsMechanical backgroundSafety proceduresTeam collaborationWritten communication

Required

High school diploma or equivalent required

Minimum of two (2) years of relatable experience

Must be able to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live

Able to reasonably work within the company's systems and applications to complete work

Ability to read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, process and procedure documents as well as vendor documentation related to equipment owned by the company

Use written communication effectively with internal and external peers on a daily basis to work towards common goals

Resolve minor conflicts with industry peers, internal peers or customers without management intervention being necessary

Effectively operate in both team and individual environments

Regularly lift and move objects weighing up to 50 pounds

Follow all personal safety policies and procedures

Benefits

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy including paid parental leave

Company

Zayo Group

Glassdoor2.5

For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.

Founded in 2007

Denver, Colorado, US

1001-5000 employees

https://www.zayo.com

H1B Sponsorship

Zayo Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (3)

2023 (7)

2022 (4)

2021 (6)

2020 (2)