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VetEvolve · 2 days ago

Tipton Ridge Veterinary Medical Center - CSR

Pulaski, Virginia

Full-time

Onsite

New Grad, Entry Level

VetEvolve is a people-first organization that provides reliable support to veterinary teams, enabling them to deliver exceptional patient care. They are seeking an experienced Veterinary Customer Service Representative to join their front office team, responsible for managing client interactions and supporting clinic operations.

PetService IndustryStaffing AgencyVeterinary

Responsibilities

Welcome clients and patients with professionalism and compassion

Answer phones, schedule appointments, and manage daily front-desk flow

Check patients in and out; process payments and invoices

Communicate treatment plans, estimates, and follow-up instructions

Maintain accurate client and patient records

Address client questions and concerns with empathy and efficiency

Collaborate with technicians and veterinarians to support clinic operations

Work rotating holidays in kennel department

Qualification

Veterinary clinic experienceCustomer service skillsMultitasking abilityCommunication skillsBasic computer skillsVeterinary software experienceDependableOrganizedTeam-oriented