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Extend Information Systems Inc. · 2 days ago

User Experience Researcher

Denver, CO

Contract

Hybrid

Senior Level

6+ years exp

Extend Information Systems Inc. is seeking a Senior UX Researcher who will focus on user-centered design to enhance product experiences. The role involves conducting user research studies, analyzing data, and presenting insights to influence design strategies and applications.

ConsultingInformation TechnologyStaffing Agency

Hiring Manager

Amit Sharma

Responsibilities

User research studies

Impact design strategies and applications

Create & run multiple types of user tests

Analyze the collected data

Present the results along with recommendations and meaningful user insights to all organizational levels

Support interaction design and prototyping

Collaborate with others

Communicate project status to management

Plan own work executing against deadlines

Recruit test participants and manage participant scheduling

Create test criteria and run usability study sessions

Partner with UX team and product managers to understand detailed requirements

Lead the effort to share user data and insights across the organization

Develop research reports with clear and actionable recommendations

Communicate research and stimulate designs for the product

Qualification

User-centered designUsability testingResearch methodologiesQualitative analysisQuantitative analysisMixpanel experienceSalesforce experienceFeedback receptivenessPassion for UXCoding skillsHealthcare experienceCollaborationCommunication

Required

Experience 6+ years

Ability to work in fast-paced agile environment

Take smart risks and champion new ideas

Work with minimal supervision on multiple concurrent projects

Ability to collaborate with others

Be open to receiving feedback and constructive criticism

Be willing to help teammates, share knowledge, and learn from them

Effectively communicate project status to management on a regular basis

Plans own work executing against deadlines

20% travel required

A solid grasp of user-centered design, testing methodologies and usability

Demonstrable user impact and influence on product experience

Research including user personas, surveys & journey maps

Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers

Identify the proper research methods based upon product phase and timeline

Recruit test participants and manage participant scheduling

Create test criteria and run usability study sessions

Experience in qualitative and quantitative results impacting product strategy

Partner with UX team and product managers to understand detailed requirements

Involve team in your research sessions to ensure its effectiveness

Lead the effort to share user data and insights across the organization to build a culture of user-centered design

Develop research reports with clear and actionable recommendations

Effectively and creatively communicate research and play a key role in stimulating designs for the product

Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects

Be passionate about all things UX

Ability to communicate design processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users