Human Capital Education · 1 day ago
Junior Salesforce Administrator
Denver,CO,US
Full-time
Onsite
Entry Level
$72K/yr - $82K/yr
1+ years expHuman Capital Education (HCE) empowers colleges and universities through marketing, CRM optimization, analytics, and coaching. They are seeking a Junior Salesforce Administrator to manage Salesforce systems, support user needs, and ensure optimal system performance.
Higher Education
Responsibilities
Performs all aspects of user and license management, including new user setup, deactivation, password resets, roles, profiles, permission sets, and public groups
Serves as a point of contact for user support tickets, basic troubleshooting, and general Salesforce assistance
Supports administration of Salesforce-integrated apps and packages such as Calendly, RingCentral, Mogli, etc (experience a plus)
Assists with Salesforce configuration tasks, including object and field updates, page layouts, list views, tabs, record types, and simple automation using Flow under guidance
Builds and maintains basic reports and dashboards to support team visibility and operational needs
Performs routine data audits to identify duplicates and data inconsistencies
Gathers requirements from users and stakeholders and supports solution design
Stays informed on upcoming Salesforce releases and participates in evaluating potential impacts or enhancements
Assists in creating user documentation and training materials
Qualification
Required
Minimum 1-3 years of experience as a Salesforce Administrator
Understanding of Salesforce security and sharing concepts (roles, profiles, permission sets, org-wide defaults, and sharing rules)
Proficiency with the Lightning Experience UI, including Lightning App Builder, dynamic pages, dynamic actions, and app/home/record page configuration
Proficiency with project management and experience using tools such as Jira, Confluence, Asana, and OneNote
Familiar with Excel/Google Sheets for data cleanup, validation, and file preparation
Organized, detail-oriented, and dependable, with strong analytical and problem-solving skills
Must demonstrate clear communication with both technical peers and non-technical users; strong verbal and written communication skills required
Team-oriented with a positive attitude and a willingness to support a collaborative company culture
Demonstrates enthusiasm for continued learning
Preferred
Salesforce Administrator certification preferred
Experience in Education or Nonprofit environments is a plus
Benefits
Casual work environment in Cherry Creek
Opportunity to participate in building something important
Experienced management team that enjoys the work - and loves education
Competitive salary
401K plan
Unlimited PTO policy
Medical/Dental/Vision Insurance
Flexible Work Policy
Community giving/volunteer program
Wellness reimbursement
Company
Human Capital Education
Human Capital Education enables colleges and universities to achieve their mission and expand their impact through a comprehensive suite of solutions—from research, insights, and strategy to technology, growth services, and online program enablement.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase