Planet Pharma ยท 18 hours ago
Manager/Sr. Manager, Commercial Data Management & Operations
Cambridge, MA
Full-time
Onsite
Senior Level
5+ years expPlanet Pharma is a company focused on leveraging data to drive business growth and patient needs. The Commercial Data Management and Operations role involves overseeing data quality, managing commercial data warehouses, and guiding the organization on data utilization.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Supervise and improve data stewardship processes, including oversight of data change requests (DCRs) managed by service providers
Oversee master data management (MDM) for healthcare professionals (HCPs) and organizations (HCOs) within the CDW
Oversee day-to-day operations of commercial data warehouse (CDW), troubleshooting and escalating issues as appropriate assuring follow-up and resolution
Oversee ingestion and validation of IDN and specialty pharmacy data from 50+ vendors, ensuring completeness and accuracy
Design, assemble, optimize, and maintain data marts to support advanced reporting and analytics requirements within the Tableau environment, driving efficiency and scalability
Support and, as delegated, lead integration and design of new commercial data acquisitions and enhancements to the CDW structure and daily processes
Identify and implement process improvements and quality measures, including enhancements to exception management and data validation
Manage third-party agreement (TPA) contracts, ensuring vendors have compliant access to CDW data
Develop and maintain comprehensive CDW documentation from both technical and business perspectives
Participate in the commercial data management sprint process, supporting the AD through coordination and/or execution of user acceptance testing (UAT) and assisting with stakeholder communications
Integrate third-party syndicated data assets (e.g., Symphony, IQVIA, Prognos) into the CDW, ensuring data quality and alignment with business needs
Serve as a data subject matter expert (SME), educating and training cross-functional teams on available CDW data assets
Respond to and resolve data inquiries from field teams and commercial business partners, conducting root cause analysis and corrective actions
Collaborate with IT/IS on VEEVA integration requirements and other system interfaces to ensure seamless data flow
Ensure all CDW activities comply with company data governance, privacy, and security policies, as well as industry best practices
Qualification
Required
5+ years of experience in commercial data management, data warehousing, Master Data Management (MDM), or business intelligence, preferably within the pharmaceutical, biotechnology, or healthcare industry
Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, Mathematics, Business Analytics, or a related field required
Proven experience designing, building, and optimizing data marts and data warehouses
Strong understanding of master data management (MDM), data stewardship, and data governance, and data quality best practices
Proficiency with SQL and relational database concepts; experience with cloud-based data platforms (e.g., AWS, Snowflake, Azure) a plus
Demonstrated experience in process implementation and management
Experience managing projects involving cross-functional teams
Excellent analytical, problem-solving, and organizational skills, with a strong attention to detail
Operational driver with the ability to successfully meld business acumen with technical prowess
Ability to prioritize and manage multiple projects in a fast-paced, dynamic environment
Effective communicator and collaborator, able to work cross-functionally and educate non-technical stakeholders
Vendor engagement, management, and negotiation skills
Demonstrated ability to partner with cross-functional stakeholders to understand business needs and develop technical requirements
Ability to serve as one of the subject matter experts (SME) for the commercial data warehouse within the company
Strong customer-focused mindset with the ability to communicate across all levels of the organization
Commitment to Company core values: Patients First, Trust, Optimism, Thoughtfulness, and Urgency
Preferred
Experience with R and/or Python for data analysis is a plus
Experience with third-party syndicated data assets (e.g., IQVIA, Symphony, Komodo) and/or other secondary sources such as specialty pharmacy, specialty distributor, copay, and lab data
Oncology or Rare Disease Experience Preferred
Familiarity with IDN Specialty Pharmacy data and validation processes a plus
Experience using BI tools such as Tableau is a plus
Company
Planet Pharma
Planet Pharma is a pharmaceuticals company.
1001-5000 employees
H1B Sponsorship
Planet Pharma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Cynthia Lewis
Senior Executive Recruiter, Life Sciences - PPG Advisory Partners
Emma Morris
President, PPG Advisory Partners
Company data provided by crunchbase