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Inside Higher Ed · 1 week ago

Director of Digital Innovation

Chapel Hill, NC

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Inside Higher Ed is a global leader in higher education, and they are seeking a Director of Digital Innovation to develop and execute a digital-first strategy for the University Development Office. This role will optimize alumni and donor digital engagement and drive the implementation of artificial intelligence strategies to enhance fundraising efforts.

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Responsibilities

Develop and execute a ‘digital first’ strategy for the University Development Office and the broader OneCarolina fundraising community

Identify enterprise solutions and build a cohesive technology stack to support fundraising ambitions

Optimize alumni and donor digital engagement

Ensure that digital fundraising programs have appropriate goals

Drive increased engagement and fundraising in digital channels

Develop digital tools that increase the effectiveness of fundraisers

Drive OneCarolina’s artificial intelligence strategy to elevate efficiency and efficacy

Work closely with the director of business intelligence, prospect management, research and analytics team, and campaign team

Collaborate with annual giving, marketing, events, engagement, donor relations and CRM teams on an ongoing basis

Qualification

Digital fundraising strategyAI tools proficiencyFundraising principlesData analyticsDigital marketingAnalytical skillsInnovative mindsetCommitment to causeTeam leadershipAdaptability

Required

Minimum of a bachelor's degree required (or foreign degree equivalent) with related experience

For positions with responsibility for direct solicitation of gifts and funds, a minimum of 1 year of professional-level, direct solicitation/fundraising experience is required

In-depth understanding of fundraising principles and strategies

Strategic Vision: Ability to develop a clear and ambitious vision for the organization's digital fundraising efforts and the strategic acumen to execute that vision effectively

Innovative Mindset: A passion for innovation and creativity with the ability to think outside the box and implement novel digital solutions

Team Leadership: Exceptional leadership and communication skills with a demonstrated ability to inspire and motivate cross-functional teams

Analytical Skills: Strong analytical and problem-solving abilities with a data-driven approach to decision-making

Adaptability: Flexibility to adapt to changing trends and technologies in the digital landscape and the fundraising sector

Commitment to the Cause: A genuine passion for the organization's mission and a commitment to making a positive impact through digital innovation

Preferred

A bachelor's degree in business, marketing, communications, computer science, or a related field is preferred

Minimum of 5-7 years of experience in digital marketing, digital fundraising, or related fields, with at least 3 years in a leadership or managerial role

An advanced degree in a relevant field is preferred

A minimum of 4 – 6 years of development experience in a research university or similarly complex institutional setting, or highly analogous experience from the corporate, nonprofit or government sectors

Demonstrated experience showing understanding of change management and project management principles

Comprehensive knowledge of digital fundraising platforms, CRM systems, online payment gateways, website development and other relevant digital tools

Demonstrated proficiency using AI tools

Proficiency in data analytics and visualization tools is a plus