Way.com · 1 week ago
Loan Officer - Auto Refinance
Way.com is America’s dominant automotive super app, powering every mile for over 10 million customers. They are seeking motivated Loan Officers to help individuals refinance their car loans, responsible for the entire loan origination process from initial contact to loan approval and funding.
Auto InsuranceAutomotiveFinTechParking
Responsibilities
Follow up on leads and build customer relationships: Establish contact and build trust with pre-qualified leads via phone, email, and text
Monitor and follow up with leads in a timely manner
Maintain consistent communication and build rapport with prospects
Guide customers through the loan process: Prepare and send loan documents through DocuSign and ensure timely completion by customers
Gather and submit supporting documentation ("STIPS") to underwriting efficiently
Contact current lienholders and lenders to obtain payoff information
Maximize sales and achieve performance goals: Effectively present and cross-sell optional products like GAP, VSC, WAY+, and insurance to customers, at a level that meets or exceeds goals
Maintain compliance and professionalism: Ensure adherence to all company policies and regulatory guidelines
Conduct business with integrity and maintain confidentiality of customer information
Qualification
Required
Minimum of 1 year of experience in auto loan origination, auto sales or a related field
Proven ability to build rapport and effectively communicate with customers
Strong understanding of the auto finance industry and loan products
Excellent organizational skills and the ability to manage multiple tasks simultaneously
Proficient in using loan origination software, DocuSign, and other relevant technology
A goal-oriented and results-driven mindset
Ability to Commute: 6855 S Havana St, Centennial, CO 80112 (Required)
Ability to Relocate: Relocate before starting work (Required)
Benefits
401(k)
Dental insurance
Flexible schedule
Medical insurance
Opportunities for advancement
Paid time off
Vision insurance
Company
Way.com
Way is the nation’s leading car services platform, trusted by over 9 million customers to make car ownership more affordable and rewarding.
Funding
Current Stage
Growth StageTotal Funding
$15.7MKey Investors
Feenix Venture Partners LLCAgnus Capital
2023-03-06Debt Financing
2021-11-01Series Unknown· $10M
2017-01-25Seed· $4.4M
Recent News
2025-12-05
2025-11-24
Company data provided by crunchbase