Ultimate Staffing ยท 3 days ago
Director of Developer and CDD Relations
Ultimate Staffing is seeking a dynamic and results-driven Developer and CDD Relations Director to join their growing team. This role focuses on building relationships with developer clients and managing operations to ensure high client satisfaction and service quality.
Responsibilities
Lead Generation & Prospecting: Identify and target potential developer clients within the real estate, construction, and development industries
Sales & Business Development: Sell the company's HOA management and CDD management services to new developers, articulating the value proposition and customizing solutions based on developer needs
Client Acquisition: Cultivate long-term relationships with new developers, acting as the primary point of contact throughout the sales cycle, from initial introduction to contract signing
Market Research & Strategy: Stay updated on industry trends, competitive landscape, and developer needs to identify new opportunities and refine sales strategies
Partnerships: Build strategic relationships with key industry stakeholders, including architects, contractors, and real estate professionals to expand the company's network and reach
Leadership & Coordination: Serve as the liaison between clients and the managers overseeing the day-to-day operations of their properties
Onboarding: Ensure smooth onboarding of new clients, providing guidance on the management process and ensuring the team is well-equipped to manage the community effectively
Client Satisfaction: Monitor and ensure client satisfaction, proactively addressing concerns and working closely with CAMs to resolve issues in a timely manner
Operational Support: Oversee performance to ensure the company's service standards and policies are being met, while fostering strong, productive working relationships between CAMs and developers
Reporting & Feedback: Regularly report to management on the status of developer accounts, including the health of client relationships, CAM performance, and any challenges faced in managing these accounts
Act as association or district manager when needed
Provide executive level feedback and support as part of the executive team steering committee
Qualification
Required
Minimum of 5-10 years in developer relations, sales, or HOA management
Proven track record of successfully generating leads, closing sales, and managing client accounts
Excellent verbal and written communication skills, with the ability to clearly articulate complex concepts to clients and internal teams
Strong organizational and project management skills, with the ability to juggle multiple priorities and deadlines
Ability to manage and inspire community association managers, while also ensuring that developer client expectations are consistently exceeded
A strong commitment to delivering exceptional service
Preferred
Experience working with developers and property management