Kong Inc. · 2 days ago
GTM Strategy & Operations Manager
Albany, NY
Full-time
Hybrid
Mid Level
3+ years expKong Inc. is a leading developer of cloud API technologies, on a mission to enable companies to become 'API-first' and accelerate AI adoption. They are seeking a dedicated GTM Strategy & Operations Manager to provide strategic and operational support to the SDR and Marketing teams, focusing on demand generation and efficient acquisition processes.
Artificial Intelligence (AI)Cloud ComputingCloud Data ServicesDeveloper APIsEnterprise SoftwareOpen Source
Responsibilities
Leverage modern data and enrichment tools (e.g., Clay and similar platforms) to deliver timely, high-quality leads to SDRs and AEs based on actionable buying signals
Build and optimize systems that generate net-new opportunities, accelerate pipeline creation, and improve conversion across the funnel
Apply AI to design, automate, and continuously improve GTM workflows, outbound sequences, routing logic, and personalized prospect outreach
Act as a GTM 'co-pilot' — proactively identifying friction points, surfacing growth opportunities, and helping teams unlock incremental performance through better systems and execution
Monitor and improve lead management and outbound execution processes, making recommendations on routing, sequencing, campaigns, and velocity improvements
Lead the execution of the global top-of-funnel operating cadence, enabling consistent inspection across the lead/contact-to-opportunity and early-sales lifecycle
In partnership with SDR and Marketing, provide visibility into funnel health, lead performance, SDR productivity, and efficiency metrics via BI and analytics tools
Lead annual SDR GTM planning process to include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, territory planning
Partner with leadership to design and implement the SDR GTM structure, segmentation and coverage model
Support SDR leadership with preparation of key management deliverables, including Quarterly Business Reviews and executive readouts
Own CRM data quality, lead and pipeline analytics, forecasting inputs, and ad-hoc regional reporting needs
Participate in regular cross-functional forums with Sales, Marketing, Finance, and Operations to resolve issues, align plans, and drive change management
Ensure sales leadership issues are addressed efficiently, thoughtfully, and with strong follow-through
When requested, assess inquiries directed to the VP of SDR, determine the appropriate course of action, and delegate to the right stakeholders
Take on additional projects and responsibilities as needed to support the broader GTM organization
Qualification
Required
Experience with SFDC (Sales Cloud, CPQ), Clay, Clari, Outreach, Zoominfo and similar tools
Demonstrable competence with Google G-Suite tools
Excellent quantitative and analytical skills, a data-driven mindset
Strong customer service attitude, ability to work independently and in a fast-paced environment
Excellent written and communication skills
3-5 year relevant business experience
A team player who works well in a collaborative environment
BA/BS in a quantitative field
Preferred
MBA or related graduate degree a plus
Benefits
Healthcare benefits
A 401(k) plan
Short and long term disability benefits
Basic life and AD&D insurance
Company
Kong Inc.
Powering the API World. No AI without APIs. Kong enables any company to become an API-first company.
501-1000 employees
H1B Sponsorship
Kong Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (4)
2022 (12)
2021 (6)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$344.1MKey Investors
Tiger Global ManagementIndex VenturesAndreessen Horowitz
2024-11-19Series E· $175M
2021-02-08Series D· $100M
2019-03-28Series C· $43M
Leadership Team
Augusto Marietti
CEO & President, Co-Founder
Marco Palladino
Co-Founder and CTO
Recent News
New Enterprise Associates
2026-01-05
Company data provided by crunchbase