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Domino's · 3 days ago

Customer Service Rep (02729)- 3108 S Kingshighway

St Louis, MO

Part-time

Onsite

New Grad, Entry Level

MBR Management, a locally owned Franchise of Domino's, is seeking a friendly and customer-focused Customer Service Representative to join their team. In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure their satisfaction.

Restaurants

H1B Sponsor Likely

Responsibilities

Respond to customer inquiries via phone, email, and in-person interactions in a timely and professional manner

Address and resolve customer complaints and concerns with empathy and efficiency

Process orders, refunds, and exchanges accurately and promptly

Maintain up-to-date knowledge of products, services, and company policies to provide accurate information to customers

Collaborate with other departments to ensure customer issues are fully resolved

Document customer interactions and update customer records in our service software

Identify and escalate complex issues to appropriate team members or management when necessary

Contribute to maintaining a positive and supportive team environment

Qualification

Customer service softwareVerbal communicationWritten communicationProblem-solvingAttention to detail

Required

Excellent verbal and written communication skills with the ability to convey information clearly and effectively

Strong problem-solving abilities and a proactive approach to addressing customer needs

Proficiency in customer service software and basic computer skills

Ability to multitask and prioritize in a fast-paced environment

Demonstrated empathy and patience when dealing with challenging situations

High school diploma or equivalent

Ability to work flexible hours, including weekends and holidays as needed

Strong attention to detail and accuracy in data entry and order processing

Preferred

Previous customer service experience preferred

Benefits

Flexible Hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid Training

Incredible Bonus Structure

Offered Health, Dental & Vision Insurance after 60 days of employment

Voluntary accident coverage/Critical illness coverage

Flexible Spending Accounts

Ability to contribute to a 401(k)

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)