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L3Harris Technologies · 1 day ago

Field Technician C

Fayetteville, NC

Full-time

Onsite

Senior Level

6+ years exp

L3Harris Technologies is a leader in the defense industry, focused on delivering technology solutions for national security. The Field Technician C is responsible for installing, operating, maintaining, and repairing equipment while providing technical support and ensuring effective customer communication.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Installs, operates, maintains, repairs and modifies equipment

Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations

Troubleshoots and performs diagnostic test of equipment malfunctions

Installs, upgrades and removes products ensuring coordinative engineering field change

Maintains effective customer communications and relations

May provide onsite training of customer support personnel

Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software

Performs diagnostic tests to troubleshoot equipment failures

Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement

Highly developed support individual contributor

Works autonomously

May act as a mentor to lower level peers and provide guidance on tasks

Makes recommendations for solutions

Works on assignments requiring judgment and initiative

Able to travel and temporarily relocate, both domestically and internationally for 120 days out of the year

Qualification

Technical supportTroubleshootingEquipment maintenanceCustomer communicationSecurity clearanceJudgmentMentoringInitiative

Required

Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience

Must have a current and active Secret, or higher, US Security clearance