StubHub · 2 weeks ago
Seller Fraud Agent
Atlanta, GA
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $22/hrStubHub is on a mission to redefine the live event experience on a global scale. As a Seller Fraud Agent, you will play a key role in protecting the integrity of the platform by reviewing seller accounts and identifying fraud risks.
E-CommerceMarketplaceTicketing
Responsibilities
Review seller accounts daily using internal & external tools and online research to validate identity and detect fraud patterns
Analyze account information, to identify red flags and potential fraud rings
Use Excel and internal systems to manage and document your investigations—this is your daily workflow
Identify and escalate suspicious trends that may indicate larger fraud activity
Meet established performance benchmarks:
Collaborate with team members to continuously improve detection criteria and workflows
Additional duties as assigned
Qualification
Required
Worked in complex environments like customer service, collections, trust & safety, or seller operations
Used Excel confidently to sort, filter, and build formulas—you live in spreadsheets
Followed detailed SOPs to consistently meet or exceed high daily targets
Created accurate, concise internal documentation to support team decisions
Delivered results in solo, focused work with minimal supervision
Comfortable with fixed shifts, including evenings, weekends, or holidays (training is first 4 weeks, Mon–Fri, 9-5)
Quick to spot trends and connect the dots with strong deductive reasoning
Thrive in autonomous roles where you can own your workflow
Stay sharp during repetitive tasks without letting quality slip
Communicate clearly and precisely in writing
Naturally curious and willing to dig into the details to make smart calls
Preferred
Experience in fraud, risk, or trust & safety is a plus, but not required—we'll train you
Benefits
Accelerated Growth Environment
Top Tier Compensation Package
Paid Time Off
Comprehensive Benefits Package
401k
Premium Health, Vision, and Dental Insurance options
Company
StubHub
StubHub is a ticket marketplace where users buy and sell tickets for sports, concerts, theater, and live events. It is a sub-organization of eBay.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59.23MKey Investors
ViagogoStephens GroupBEA Systems
2025-09-17IPO
2021-12-23Series Unknown· $39.63M
2021-09-08Acquired
Leadership Team
Connie James
Chief Financial Officer
Recent News
Sports Business Journal
2026-01-23
Crunchbase News
2026-01-22
Company data provided by crunchbase