Case Developer 1 jobs in United States
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Public Consulting Group · 4 days ago

Case Developer 1

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. They are seeking a highly motivated Family Services Program Assistant to manage day-to-day operations in their CalWORKs Welfare-to-Work/Refugee employment services operation in San Diego, California, ensuring accurate data entry and case management.

ConsultingManagement ConsultingService Industry
badNo H1Bnote

Responsibilities

Manage incoming Family Services referrals and review for program and supportive service eligibility
Ensure all required information is accurately entered into the case management systems and the county database
Assign and distribute cases to Family Services Employment Case Managers to ensure timely customer engagement
Perform additional duties as assigned

Qualification

Customer serviceOrganizational skillsOffice proceduresConfidentialityInterpersonal skills

Required

High School Diploma or equivalent required; college degree preferred
Minimum of 2 years of relevant work experience; background in social services is a plus
Strong customer service etiquette, including professional communication and effective interpersonal skills
Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries
Strong organizational skills with the ability to prioritize tasks and meet deadlines
Ability to recognize, handle, and maintain the confidentiality of all sensitive information
Proficiency in modern office procedures and computer applications
Ability to work in office full-time is required
Residency in San Diego County is required

Benefits

Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave

Company

Public Consulting Group

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Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.

Funding

Current Stage
Late Stage

Leadership Team

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Jimmy Cleveland
Chief Executive Officer
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David Flores
Chief Technology Officer
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Company data provided by crunchbase