Public Consulting Group · 4 days ago
Case Developer 1
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. They are seeking a highly motivated Family Services Program Assistant to manage day-to-day operations in their CalWORKs Welfare-to-Work/Refugee employment services operation in San Diego, California, ensuring accurate data entry and case management.
ConsultingManagement ConsultingService Industry
Responsibilities
Manage incoming Family Services referrals and review for program and supportive service eligibility
Ensure all required information is accurately entered into the case management systems and the county database
Assign and distribute cases to Family Services Employment Case Managers to ensure timely customer engagement
Perform additional duties as assigned
Qualification
Required
High School Diploma or equivalent required; college degree preferred
Minimum of 2 years of relevant work experience; background in social services is a plus
Strong customer service etiquette, including professional communication and effective interpersonal skills
Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries
Strong organizational skills with the ability to prioritize tasks and meet deadlines
Ability to recognize, handle, and maintain the confidentiality of all sensitive information
Proficiency in modern office procedures and computer applications
Ability to work in office full-time is required
Residency in San Diego County is required
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
Funding
Current Stage
Late StageRecent News
Public Consulting Group
2025-11-20
Public Consulting Group
2025-10-16
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