Motorola Solutions · 22 hours ago
Customer Engagement (Product Development) Intern - Summer 2026
Plantation, FL
Internship
Onsite
Intern
Start in 2026 SummerMotorola Solutions is a leader in mission-critical communications products and services for Public Safety users worldwide. The Customer Engagement intern will work closely with various departments to ensure a positive customer experience and directly impact the company's growth by fostering customer loyalty and advocacy.
Cyber SecurityTelecommunicationsVideo
No H1B
U.S. Citizen Only
Responsibilities
Analyze customer feedback and data to identify trends and insights
Collaborate with marketing, sales, and customer service teams
Create and manage customer loyalty programs
Monitor and report on the effectiveness of engagement initiatives
Develop and maintain customer personas
Conduct regular customer satisfaction surveys
Identify opportunities for improving the customer experience
Manage customer communication channels
Organize customer events and webinars
Develop content for customer engagement activities
Handle customer complaints and issues promptly
Track and analyze customer engagement metrics
Work with product teams to incorporate customer feedback
Develop strategies to re-engage inactive customers
Plan, organize, and initiate new processes and manage and/or update these processes
Develop business cases for new products and solutions
Collaborate with partners internally and externally to find mutually beneficial solutions
Take ownership of issues and drive resolution
Work in a cross-functional team environment partnering with Engineering, Marketing, Operations and Sales
Qualification
Required
Bachelor's or Master's degree in Business, Engineering, or an allied discipline
Must graduate on or after December 2026
Must be a U.S. citizen, permanent resident, or an MS student with work authorization (F1 Visa on CPT accepted only for Masters-level students)
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
Founded in 1928
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
2026-01-07
2026-01-06
Columbia West
2026-01-06
Company data provided by crunchbase