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Ensemble Health Partners · 6 days ago

AVP Client Delivery

United States

Full-time

Remote

Senior Level

5+ years exp

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Assistant Vice President (AVP), Client Delivery is responsible for leading client success across multiple acute care clients, overseeing onsite operations, and ensuring optimal performance in revenue cycle management.

Health CareHospitality

Responsibilities

Client Integration & Strategic Alignment: Define strategic direction for onsite acute RCM operations and integrate with centralized functions

Performance Management: Develop strategies to improve AR aging, denial management, POS collections, and patient experience

Relationship Management: Serve as the primary or secondary point of contact for all acute revenue cycle requests; lead client meetings and escalate issues promptly

People Management: Plan succession, onboard leadership, and conduct performance reviews

Qualification

Acute Revenue Cycle ManagementClient IntegrationPerformance ManagementCRCR/CPAR CertificationPeople LeadershipExecutive CommunicationCoaching & Talent DevelopmentProgram/Project ManagementRelationship Management

Required

CRCR/CPAR or equivalent certification

5–7 years in Acute Revenue Cycle Management

3–5 years in people leadership roles

Proven ability to lead large-scale acute RCM operations and deliver measurable performance improvements

Benefits

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.