Rhode Island Interlocal Risk Management Trust · 2 weeks ago
Senior Claims Representative
East Providence, RI
Full-time
Hybrid
Senior Level
5+ years expRhode Island Interlocal Risk Management Trust is seeking a Senior Claims Representative to manage property and liability claims for public sector Member entities. The role involves handling complex claims, collaborating with various stakeholders, and ensuring timely and well-documented resolutions to support the Trust’s financial stability and reputation.
Employee BenefitsFinancial ServicesInsuranceRisk Management
Hiring Manager
Janelle Bettencourt
Responsibilities
Managing and adjusting property and liability claims for public sector Members, including complex and high-value cases
Investigating claims through site visits, recorded statements, documentation, and engagement with claimants, witnesses, and experts
Evaluating coverage, liability, damages, and exposure, setting and adjusting reserves, and maintaining accurate, well-documented claim files
Directing legal counsel in litigation strategy, expert use, and review of defense costs
Conducting settlement negotiations and pursuing subrogation recoveries
Maintaining diary systems, preparing reports, and providing clear communication to management, Committees, Board, and reinsurers
Supporting risk management activities for Members and contributing to broader Trust operations, including occasional after-hours claim response
Providing guidance to Claims Representatives and support staff when requested by the Claims Manager
Qualification
Required
Bachelor's degree from an accredited college or university required
Minimum 5 years in the insurance claims industry or litigation experience required
Strong analytical, negotiation, and communication skills
License required: Rhode Island Insurance Adjuster's license or Rhode Island Bar license
Preferred
Advance coursework in law, business, public administration, or insurance/risk management is a plus
Familiarity with municipal exposures (police, fire, public officials' liability) desirable
Company
Rhode Island Interlocal Risk Management Trust
The Rhode Island Interlocal Risk Management Trust provides the highest risk management service to Rhode Island public entities.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Heather S.
Chief Financial and Administrative Officer
Joanna L'Heureux
Chief Financial and Administrative Officer
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