TTEC · 2 weeks ago
Director, AI Software Development
Englewood, CO
Full-time
Hybrid
Director/Executive
$170K/yr - $180K/yr
10+ years expTTEC is an award-winning company focused on enhancing customer experiences through technology and human connection. As a Director of AI Software Development, you will define and execute the AI software development strategy, mentor engineering teams, and drive innovation in AI solutions.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Define and execute the AI software development strategy aligned with TTEC's business objectives and customer experience vision
Build, mentor, and scale high-performing engineering teams focused on AI agent development and GenAI applications
Establish technical standards, best practices, and architectural frameworks for AI/ML application development
Drive innovation roadmap for AI-powered solutions including intelligent agents, conversational AI, and automation platforms
Partner with business leaders to identify AI opportunities that deliver measurable business value
Manage portfolio prioritization, resource allocation, and delivery timelines
Lead architecture and design reviews for complex AI systems
Contribute code and provide technical guidance
Design and architect enterprise-grade AI agent frameworks and GenAI platforms
Establish DevSecOps practices and CI/CD pipelines
Ensure adherence to software engineering best practices and compliance
Champion agile methodologies and continuous improvement
Establish metrics and KPIs to measure development velocity and impact
Foster a culture of experimentation and rapid iteration
Ensure robust monitoring and operational excellence for production AI systems
Qualification
Required
Advanced degree in Computer Science, Engineering, or related field
10+ years of software development experience with senior technical leadership
5+ years of hands-on AI/ML development, including 2+ years in GenAI and LLMs
Expertise in AI agent development and autonomous decision-making
Proficiency in Python and at least two of: Golang, .NET/C#, Java
Experience with GenAI platforms (OpenAI, Claude, Gemini, etc.)
Knowledge of ML/AI frameworks (LangChain, LlamaIndex, RAG architectures)
Cloud experience (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
Familiarity with development tools (Jira, GitHub, CI/CD, agile platforms)
Proven ability to build and scale engineering teams
Strong business acumen and stakeholder management
Experience managing technical budgets and resource planning
Benefits
An annual incentive program
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
10001+ employees
H1B Sponsorship
TTEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (4)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
MarketScreener
2025-12-08
Company data provided by crunchbase