Gainwell Technologies · 1 day ago
Senior Business Analyst - Amazon Connect - Hybrid
Rancho Cordova, CA
Full-time
Hybrid
Mid, Senior Level
$74K/yr - $106K/yr
6+ years expGainwell Technologies is a company focused on improving healthcare outcomes through innovative technology solutions. As a Senior Business Analyst - Amazon Connect, you will play a key role in coordinating a business analyst team, defining business requirements, and enhancing business processes to meet client objectives in healthcare. This hybrid position requires strong analytical skills and the ability to communicate effectively with clients and technical staff.
Health CareInformation Technology
Responsibilities
Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support
Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact
Work with the client to develop business specs at the start of a technical project
Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals
Help verify that all requirements have been met by approving and validating test results
Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work
Qualification
Required
6 or more years of experience in a relevant Business Analyst position
Knowledge of computer programming concepts such as configuration, development and batch processing
Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools
Strong client communication skills translating client needs to actionable objectives
Strong analytical and business process re-engineering skills
Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel
A leader who motivates others to action and communicates key technical ideas in a digestible way
Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work
Preferred
3 or more years of Medicaid and Medicare experience preferred
Familiar with reporting preferably Amazon Connect and/or eGain
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase