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NEOGOV · 19 hours ago

Staff Analyst Associate

Yuba City, CA

Full-time

Onsite

New Grad, Entry Level

$54K/yr - $73K/yr

NEOGOV is seeking a Staff Analyst Associate for Sutter County, which is a county-wide promotional opportunity available for current employees. The role involves performing professional level analytical duties related to administrative, fiscal, and program analysis under supervision, with increasing independence as experience is gained.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section

Reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance

Compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes

Serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memorandum of Understanding

Conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems

Makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions

Analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions

May plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms

Compiles materials; prepares analytical reports, manuals, and publications

Prepares public relations materials (e.g. brochures, informational materials, customer satisfaction surveys)

Provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment. Evaluates effectiveness through performance measure development and monitoring activities and recommends modifications

Collaborates with County departments and agencies on cross-functional projects

Coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information

Establishes and maintains positive working relationships with co-workers; representatives of community organizations; state/local agencies and associations; internal management and staff; and the public by utilizing principles of effective customer service

Reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department

Investigates client complaints; maintains complaint-related documentation

Plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions

May supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff

Conducts training needs assessment at an organizational level to obtain information to determine training programs/subjects needed for all levels of employees

Conducts training needs assessment at the individual employee level to determine employees to be sent to specific training programs, based on participant needs and relevancy of training to participant's job duties

Identifies, develops, and/or coordinates resources for training and staff development including curricula, workshops, college coursework, training programs, and on-the-job training sessions

Develops and conducts workshops and training sessions on a variety of topics including, but not limited to, technical skills, program areas, supervisory principles, customer service skills, safety, diversity, and sexual harassment prevention in order to provide the necessary information in each subject in the most effective manner

Reviews the work of new employees while they are completing a training program to ensure effective learning and progression through the program

Performs fiscal analyses and prepares recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities; analyzes findings and prepares recommendations for department management

May participate in the preparation of the department's annual budget, including analysis and estimates of expenditures and analysis and projections of revenues

Reviews financial data on an on-going basis to ensure conformance with established guidelines

Recommends and establishes general fiscal procedures to improve department operations based on cost/benefit studies

Assists in the fiscal and accounting oversight, monitoring, and management of contracts, grants, and other funding/expenditure sources

Plans, identifies, and analyzes program administration problems and develops solutions

Reviews existing and proposed local, state, and federal legislation/regulations for impact on the department's activities, consults with department personnel; develops recommendations; and prepares proposed changes

Performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses

Extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, including progress of Quality Improvement Plan

May be assigned to special County committees to assist in program development; research program legislation; develops staff reports; compiles data and develops a variety of reports, oral and written presentations

Qualification

Analytical skillsBudget preparationProject managementStatistical analysisTraining developmentCustomer serviceEffective communicationTeamwork

Required

Graduation from an accredited four-year college or university with a Bachelor's degree

Increasingly responsible experience performing analytical work in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis

May require the possession and maintenance of a valid California Driver's license

Knowledge of: Public and business administration principles and practices; Methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures; General research practices, techniques, and terminology to conduct research for a department; A variety of computer software applications, including database, graphics/presentation, work processing and spreadsheet software; Methods and techniques of report preparation; English language (i.e. composition, spelling, grammar, and sentence structure); Project management principles to ensure projects activities are conducted in a fiscally responsible and timely manner; Principles and practices of effective customer service; Principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork; Principles and practices of the functional areas applicable to the assigned options; Principles and practices of leadership and supervision; Community needs and resources

Some Knowledge of: Statistical methods, principles, and practices. Federal, state, and local laws, rules and guidelines governing the assignment area

Ability to: Analyze a situation or problem, including stressful situations, accurately and objectively to identify alternative solutions and determine an effective course of action; Collect and analyze data and information to derive logical conclusions; Formulate options and make recommendations based on data and information collected; Analyze policies, procedures, and programs and make effective recommendations; Make sound decisions and independent judgments within established guidelines; Read, interpret, and apply a variety of information (e.g. laws, policies, procedures, court cases, memorandum of understanding, ordinances, contract provisions, legislations, directives) to provide information and ensure compliance; Analyze and interpret basic statistics; Perform arithmetic calculations, including ratios and percentages; Operate a computer to prepare results of analyses (i.e. reports, tables, charts, and graphs) and perform operations (i.e. conduct research on the internet, collect, input, and retrieve data and information); Express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so that others will understand; Make effective presentations and respond to questions from various groups, including boards, committees, and the public; Identify problems and central issues; Reason logically and critically; Develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state/local agencies and associations, supervisors, internal management staff, employee representatives and the public; Influence and persuade others to accept a particular viewpoint or to follow a particular course of action; Work and interact with a variety of individuals from various socioeconomic, ethnic, and cultural groups; Work independently and accept increasing responsibility; Prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; and Manage projects by developing project budgets and timelines to ensure projects meet time and budget guidelines