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Omega Holdings · 2 days ago

Sales and Data Support Specialist

Macon, GA

Full-time

Onsite

New Grad, Entry Level

Omega Holdings is seeking a Sales and Data Support Specialist to provide essential support to the sales team and ensure high customer satisfaction. The role involves managing sales data, generating reports, and maintaining relationships with customers and internal teams to enhance sales operations.

Automotive

Responsibilities

Provide timely, courteous, and accurate responses to customer requests

Working with fellow employees and customers in the development of ad-hoc reports that will accurately disseminate the information needed

Identify reports commonly requested and develop methods for customers and employees to obtain these reports independent of involvement from IT personnel

Provide management with weekly sales report on sales, help identify areas that could be used to show future trends

Download, organize and manage sales data for reporting, including but not limited to, daily sales at a national level, monthly sales data by salesmen to assigned sales area, sales by account by salesman, sales by part number by salesman

Provide sales team customer analysis on product lines or high moving part numbers not being purchased

Help with commission reports, ensuring accuracy

Using available industry & gpd data and using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts local, national, trends that impact both gpd and industry

Maintaining pricing information from the company’s ERP system for customers and sales team

If necessary, maintain a data base external from ERP system making pricing information readily available to GPD staff for publishing

Maintain relationships with aftermarket purchasing groups IT personal and update aftermarket purchasing groups with price files and sales requests to their specific format

Help inform customers of pricing updates directly; in the format they require to quickly update their systems

Use labeling application to help sales team with new customer relabels or customer replacement label requests

Report any new functions for the labeling application as prescribed by a business need

Carry out market research as required by Sales and marketing director to help identify future trends or customer requirements

Organize, maintain, and manage electronic customer relationship management database inputting information gathered and analyzing information extracted

Organize and maintain electronic mapping software to include customer sales by sales area if applicable

Define new data collection and analysis processes to benefit sales team

Other duties and tasks assigned by the Vice President of Sales and Marketing Director or Company President

Comply with all safety directions