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Theranica · 1 day ago

Patient Advocacy Representative

United States

Full-time

Remote

New Grad, Entry Level

Theranica USA is a subsidiary of Theranica Bioelectronics, focused on developing non-invasive medical devices for migraine treatment. They are seeking a Patient Advocacy Representative to ensure patients have access to healthcare resources, advocate for their needs, and collaborate with various stakeholders to improve patient-centered care.

BiotechnologyMedicalNeuroscienceTherapeutics

Responsibilities

Serve as a primary point of contact for patients seeking assistance with accessing healthcare services, medications, or treatments

Advocate on behalf of patients to ensure their needs are addressed and rights are upheld throughout the healthcare journey

Ensure that complete and proper documentation are submitted on behalf of the patient and assist with the authorization and appeals process

Build and maintain relationships with key stakeholders, including healthcare providers, payers, advocacy organizations, and policymakers

Collaborate with these stakeholders to ensure effective prior-authorization, appeals and claims process and to identify access challenges and develop strategies to address them effectively

Stay informed about relevant healthcare policies, regulations, and reimbursement practices that impact patient access

Analyze policy proposals and advocate for changes that improve patient access to affordable and high-quality care

Provide education and support to patients, caregivers, and healthcare providers on navigating the healthcare system, understanding insurance coverage, and accessing financial assistance programs

Offer guidance on available resources and advocate for alternative solutions when necessary

Collect data on patient access issues, including barriers to care, insurance coverage trends, and medication affordability concerns

Analyze data to identify patterns and trends, and use findings to inform advocacy efforts and policy recommendations

Collaborate with cross-functional teams, including market access, medical affairs, and commercial teams, to ensure patient needs are integrated into product development, pricing strategies, and market access initiatives

Work closely between outside vendors (i.e. HUBs, Specialty Pharmacy, and DME providers) and HCP practices to help facilitate insurance pre-certifications, prior-authorizations, appeals, etc

Adhere to all relevant laws, regulations, and company policies related to healthcare compliance and ethics

Ensure that patient advocacy activities are conducted ethically and transparently

Qualification

Patient advocacy experienceHealthcare policy knowledgeMarket access experienceAnalytical skillsMicrosoft Office proficiencyCommunication skillsInterpersonal skillsCommitment to patient-centered careAttention to detailWork independentlyWork collaboratively