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Royal American Companies · 1 day ago

COMMUNITY MANAGER - Georgia Ayers

Georgia Ayers Apartments - Opa Locka, FL 33054

Full-time

Onsite

Mid Level

$50K/yr - $50K/yr

3+ years exp

Royal American Companies offers fulfilling careers and is seeking a Community Manager to oversee their assigned property. The role involves providing leadership to associates, ensuring they support the corporate mission, and delivering excellent customer service to residents.

Real Estate

Responsibilities

Full oversight of assigned property

Supervise and provide training to community associates

Evaluate associates performance, including the completion of annual performance reviews

Counsel underperforming associates and provide constructive feedback to improve performance

Create positive, welcoming, supportive environment for residents, visitors, and community associates

Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria

Maintain knowledge and awareness of market conditions affecting leasing and operations

Develop and execute effective marketing and advertising campaigns for apartment leasing

Assist with development and implementation of resident services programming

Maintain sound rent collection procedures, including following up with delinquent accounts

Deliver rent deposits to bank and submit relevant documentation

Oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns

Maintain familiarity with all procedures and requirements for accounts payable

Participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines

Monitor landlord-tenant relations and mediate disputes when necessary

Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports

Conduct walk-through and follow up for vendors work on site

Inspect apartments for move in condition and turn over status

Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained

Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed

Qualification

Property Management ExperienceCustomer ServiceLeadership SkillsOne Site ProficiencyBudgetingPlanningComputer LiteracyProfessionalismTeam MotivationMulti-taskingCommunication SkillsDecision-Making AbilitiesCreativity

Required

High School Diploma or Equivalent

Property/ Community Manager state level license where required

Minimum three (3) years property management experience preferred

Proficiency in One Site preferred

Computer literacy

Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred

Ability to perform all functions of an Assistant Community Manager

Strong leadership skills, communication skills, and decision-making abilities. Must be able to motivate portfolio and team members to accomplish company goals and expectations

Requires the ability to perform and handle interruptions in a rapidly changing, multi-tasking environment in an appropriate manner

Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity

Sound understanding of progressive multi-family management and operations as it relates to management of assets, personnel management, office operations, budgeting and planning

Must be able to provide excellent customer service and effectively and professionally communicate in e-mail, by phone, or in person during the course of the workday

High degree of creativity, coupled with sound business judgment

An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers. Performance oriented and highly motivated to produce results

Computer literacy

Excellent written and oral communication skills

Work flexible schedule, including evenings and weekends

Demonstrate strong written and oral communication skills