Chenega MIOS SBU · 1 month ago
Mid-level Help Desk Support Technician
Washington, DC
Full-time
Onsite
Mid Level
3+ years expChenega MIOS is a company that provides expert Engineering and Technical Support Services to federal customers. The Mid-level Help Desk Support Technician will support distributed PC/networking environments, including installation, testing, repair, and troubleshooting for PCs and peripherals.
Defense & Space
No H1B
Security Clearance Required
Responsibilities
Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages
Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs
Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software
Other duties as assigned
Qualification
Required
Associate degree from an accredited institution
High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree
Mid-level with 3+ years of experience
IT Certifications: CompTIA Certification A+, Network+, or Security+
Secret clearance
Preferred
Bachelor's degree from an accredited institution
Benefits
Well-being programs
Company
Chenega MIOS SBU
Chenega Corporation’s MIOS Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers around the globe.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chet Husk
Chief Technical Officer
Sarah Bruno, SHRM-CP
Human Resources Business Partner
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