The McGowan Companies · 22 hours ago
Desktop Support Specialist
Cleveland, OH
Full-time
Onsite
Mid Level
$19/hr - $19/hr
3+ years expThe McGowan Companies is seeking a Desktop Support Specialist to assist employees in the Pacific time zone. This position is responsible for the configuration, implementation, and support of all end user computing hardware and software, serving as the face of the IT department.
Insurance
Responsibilities
Install, configure, administer, and support desktop hardware and software
Field tickets and phone support requests in a timely manner
Manage and troubleshoot network hardware and software
Maintain open communication with end users and management
Maintain documentation of all systems
Maintain inventory of hardware and supplies
Qualification
Required
2-year degree in IT or equivalent work experience
Experience troubleshooting Microsoft Windows environments
Must demonstrate strong communication skills and the ability to work in a fast-paced environment
Willingness and ability to learn
IT Desktop Support: 3 years (Required)
Benefits
401(k) matching
Dental insurance
Health insurance
Vision insurance
Voluntary additional benefits: Life insurance, AD&D, dependent life, dependent AD&D, short-term disability, and long-term disability.
8 days holiday paid time off
Paid time off
Company
The McGowan Companies
The McGowan Companies is an insurance company that offers insurance and financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
T
Thomas McGowan
President and CEO
Recent News
Morningstar.com
2025-09-24
PR Newswire
2025-09-24
Company data provided by crunchbase