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DuBois Chemicals, Inc. · 2 days ago

Account Manager

Sharonville, OH - HQ

Full-time

Onsite

Entry Level

1+ years exp

DuBois Chemicals, Inc. is a company committed to customer focus and passion in their business. The Outside Account Manager is responsible for driving sales and marketing efforts by building and maintaining relationships with customers, utilizing company products and digital tools to generate sales and provide exceptional customer service.

ChemicalTransportationWaste Management

Responsibilities

Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering

Increase business by generating sales to new customers and by selling additional products to existing customers

Collaborate with leadership, team members and suppliers in planning, tracking, and implementing sales strategies and developing new markets

Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives

Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs

Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle

Work with management, credit, and customers to resolve payment issues promptly

Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends

Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge

Maintain accurate and timely records including sales call schedules and expense reports

Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions

Utilize and champion digital tools, customer solutions and services to gain a competitive advantage

Other duties as assigned

Qualification

Sales experienceCustomer relationship managementTechnical problem solvingChemistry knowledgeMicrosoft Office proficiencyCRM software proficiencyCustomer service skillsCommunication skillsOrganizational skillsTime management skillsPresentation skills