Microsoft · 1 week ago
Principal Content Designer
Redmond, WA
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $275K/yr
4+ years expMicrosoft is at the forefront of AI innovation with its Copilot Studio, an end-to-end agent building platform. The Principal Content Designer will lead the evolution of product experiences by collaborating with various teams to craft clear and innovative customer experiences, ensuring alignment with Microsoft's Responsible AI criteria and design systems.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
As you shepherd complex end-to-end product experiences, you will lead the combination of user experience thinking and design execution. You will raise the bar for content and experience design, creating an accessible, usable, understandable structure for product content and messaging. You will be responsible for a coherent vision and experience strategy
Aligning business, brand, naming, messaging, and design strategies using your expertise across the broad domain of customer communications inside or outside of Microsoft
Planning, crafting, and refining names and terms, messaging and content, UX flows, and in-product language—testing, validating, and adapting for the next iteration. Some wins will be fast, and others may feel like they take forever to land
Ensuring our AI experiences meet Microsoft Responsible AI criteria, while designing for modern model- driven experiences
Working within design systems: People will seek you out for answers on Microsoft’s brand voice, content style standards, terminology, common UI copy patterns, feature naming, and more
You will champion a shared vision to build products at scale and leveraging your deep domain and business landscape knowledge, you will propose and prototype designs, make the case for investments, and set examples and standards for the future of content design
You will drive cross-discipline alignment across product families, provide positioning and creative guidance for the customer journey, and lead innovation and investment in the future of content design
Qualification
Required
Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 4+ years' experience working in product or service design OR Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 6+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing OR equivalent experience
1+ year of experience in conversation design, or designing for other interactive, multi-turn systems. Your portfolio should include examples of designing logical flows and interactive dialogues
4+ years of experience thinking in systems, mapping out complex interaction flows, edge cases, and failure states
4+ years of experience shipping production-ready code as a result of a collaborative process
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Master's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years' experience working in product or service design and/or shipping production code
OR Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 5+ years' experience working in product or service design and/or shipping production code
A conceptual understanding of AI/ML principles, including the difference between generative and agentic systems
Experience designing for agent creation/LLM creation applications
Ability to make complex technical subjects easy to understand for a non-technical audience
Familiarity with: Microsoft Copilot Studio, Microsoft 365 Copilot, Microsoft Power Platform ecosystem, Microsoft 365 ecosystem
A passion for the future of work and a deep curiosity about how AI will reshape human productivity and collaboration
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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