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Audibel · 18 hours ago

Audio Technician (Princeton, NJ)

Princeton, NJ

Full-time

Onsite

Mid Level

$19/hr - $24/hr

3+ years exp

Audibel is committed to setting a new standard for excellence in hearing healthcare. The Audiology Technician plays a vital role in supporting licensed audiologists by facilitating patient testing, managing front desk operations, and ensuring a positive patient experience.

Assistive TechnologyHealth CareManufacturingMedical

Responsibilities

Immediately acknowledge, greet and service all guests in a friendly, professional manner

Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports

Utilize elevated customer service approach and communication style when working with patients

Direct and answer calls in a timely, professional fashion

Schedule and confirm full audiometric evaluations and other appointments

Understand, support and track current marketing initiatives for the clinic

Work with professional staff to obtain and follow-up on referrals from physicians and provide testing data for billing

Enter daily activity in patient management software

Organize office, maintain supplies, and ensure accurate patient files

Protect Patients Privacy, collect insurance information, and complete insurance Authorization

Assist the licensed professional with counseling and cleaning of hearing instruments as applicable

Monitor and facilitate hearing testing in compliance with state laws and regulations

Maintain day-to-day operational procedures

Your duties may be slightly modified depending on your state's guidelines for patient care and licensure

Report information to Regional Support Specialist for insurance billing

Follow up on TNS and MED Referrals

Send thank you cards for referral and sales

Make deposits (transportation required) and maintain cashbox

Qualification

Customer servicePatient care experienceOffice managementSoftware proficiencyCommunication skillsOrganizational skillsInterpersonal skillsProblem solving