Pacific International Executive Search · 2 days ago
Quality Assurance Manager
Pacific International is a globally recognized retained executive search firm, and they are seeking a Quality Manager for a leading North American manufacturer in the automotive industry. The role involves leading all site-level quality activities, managing quality performance across various stages of manufacturing, and ensuring compliance with industry standards.
AssociationHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Lead and manage all site-level quality activities within a high-volume, automated automotive manufacturing facility
Own quality performance across incoming inspection, in-process controls, and outgoing product to ensure customer, regulatory, and industry requirements are consistently met
Manage and develop a multi-layered quality organization including engineers, supervisors, technicians, and inspectors across multiple shifts
Own and maintain the site Quality Management System, including document control, corrective actions, audits, and continuous improvement initiatives aligned with automotive quality expectations
Establish, track, and improve key quality KPIs, defect trends, scrap, and rework metrics
Lead root cause analysis and corrective action efforts using structured automotive problem-solving methodologies such as RCCA, PFMEA, SPC, and A3
Partner closely with operations, maintenance, engineering, supply chain, and logistics to support stable production, rapid issue resolution, and launch readiness
Serve as the primary quality interface for customer quality issues, audits, and performance reviews
Drive a culture of accountability, standard work, and data-driven decision making across the plant
Ensure ongoing compliance with ISO-based quality standards and customer-specific requirements
Qualification
Required
Bachelor's degree required
7 plus years of quality leadership experience in a manufacturing environment
Prior experience leading plant-level quality in high-volume, automated manufacturing, ideally within automotive, Tier 1, or Tier 2 supplier environments
Proven people leadership experience managing supervisors, engineers, and frontline quality teams
Strong working knowledge of ISO-based quality systems, audits, and customer-driven quality requirements
Experience owning quality KPIs and driving measurable improvement in defect rates, scrap, and customer performance
Ability to influence cross-functional leaders and hold teams accountable in a fast-paced production environment
Comfortable making decisions under pressure and operating with a high degree of ownership
Strong communication skills with the ability to engage effectively with plant leadership and customer representatives
Company
Pacific International Executive Search
Pacific International has over 25 years of experience partnering with the world’s leading organisations, successfully delivering diverse talent to Fortune 500 and FTSE 100 companies across hundreds of strategic change and transformation initiatives.