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CIBC · 1 week ago

ED, Application Development, Derivatives [Regions]

New York, NY

Full-time

Onsite

Director/Executive

$180K/yr - $200K/yr

CIBC is a relationship-oriented bank for the modern world, seeking talented professionals to join their team. The role involves leading the New York regional application support function for xTrader, managing a team, and ensuring platform stability and high-quality service delivery.

BankingCredit CardsFinancial Services

H1B Sponsor Likely

Responsibilities

Own regional production support for xTrader in NYC: incident triage, escalation, stakeholder communications, and post-incident reviews

Lead and develop a team of 3 support professionals; set priorities, coach on troubleshooting, and drive consistent operational practices

Drive programmatic monitoring and alerting: define SLIs/SLOs, implement meaningful alerts, reduce noise, and improve detection via instrumentation and metrics (not manual checks)

Coordinate with global support and engineering teams: to resolve complex issues across trade booking, risk/P&L, and valuation/reference workflows

Use data-driven troubleshooting: analyze logs, database records, and workflows to identify root cause and prevent recurrence

Drive continuous improvement: reduce recurring incidents, improve runbooks, and automate common diagnostics/remediation steps

Bring a practical AI/agentic support perspective: identify where agentic tooling can accelerate triage, enrich incident context, suggest fixes, and automate routine support actions—while maintaining appropriate controls, auditability, and human oversight for front-office risk

Maintain strong front-office engagement: handle time-sensitive trading issues with urgency and sound judgment, including during market events

Ensure operational readiness: change management participation, release support, and appropriate controls for production changes

Qualification

Application SupportSQLFinancial DerivativesVBAChange ManagementPeople ManagementTechnical LeadershipWork Collaboratively

Required

Proven experience leading an application support function at a major financial institution, ideally supporting front-office trading systems

Strong SQL skills for investigation, data validation, and issue resolution

Solid product knowledge across derivatives, including swaps, commodities, and options; comfortable discussing trade lifecycle and risk/P&L concepts

Demonstrated ability to operate under pressure, manage multiple priorities, and communicate clearly with senior front-office stakeholders

Strong judgment on operational risk, controls, and production discipline; able to introduce automation safely

Preferred

Working knowledge of VBA

Benefits

Medical

Dental

Vision

Health Savings Account

Life Insurance

Disability

Other Insurance Plans

Paid Time Off (including Sick Leave, Parental Leave, and Vacation)

Holidays

401(k)

Banking benefits

A benefits program

A vacation offering

Wellbeing support

MomentMakers, our social, points-based recognition program

Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Company

CIBC

Glassdoor4.0

CIBC is a financial service company that offers business solutions.

Founded in 1867

Toronto, Ontario, CAN

10001+ employees

https://www.cibc.com

H1B Sponsorship

CIBC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (8)