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AAA Auto Club Enterprises · 1 day ago

Senior Processing Clerk

Coppell, TX

Full-time

Onsite

Senior Level

AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. They are seeking a Senior Processing Clerk to perform moderate to complex remittance duties, including processing payments and handling various transactions related to insurance and membership services.

Insurance

Responsibilities

You will review items missing valid Membership/Policy number and obtaining missing information by reaching out to business units for assistance in retrieving the valid information

You’ll correct information and complete incoming transactions for processing including scanning and capturing incoming payments for Insurance, Membership, Emergency Roadside Service, Direct mail and Cashiering Items

You will set-up and process Autopay forms, including scanning, working daily error reports and maintain statistical date for monthly reports

You’ll answer phone calls, respond to e-mail, perform moderate research on autopay set-up questions and send letters to members for required information or notification that autopay has not been set-up

You will perform reconciliation by repairing imaged data using multiple screens for the processing of payments may include moderate to complex decision making in the balancing of transactions, including deleting transactions or batches

You will be responsible for performing EIC processing of incoming Claims payments, including ACH Claims payments, entering subrogation payments from incoming spreadsheets, balancing back to the ACH monies received

In addition, you’ll report and submit for money movement for ACH claim payments received in the wrong back account, balancing and cashiering batch processing

You will perform retention of checks and documents

You’ll carry out PAF processing for all non-ACE Refund checks, includes submitting, tracking and mailing of refund checks

You will have end of day processes, which includes verification and comparison of system totals to various reports of all batches scanned/imaged in the system ready to be released for the Electronic Deposit File to the bank and the Host file to the mainframe

You’ll make moderate to complex decisions in the balancing of transactions, including the repair/deletions/reverting and re-keying of transactions /batches in order to successfully balance the files

You will maintain daily/monthly reports

You’ll report equipment/software issues to lead, management, vendor or next level Technical Support

Handle FEDEX/overnight mail and interoffice mail for processing