Director - Dedicated Operations jobs in United States
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CRST The Transportation Solution, Inc. · 23 hours ago

Director - Dedicated Operations

CRST The Transportation Solution, Inc. is seeking a Director – Dedicated Operations to lead complex transportation operations that foster long-term partnerships. This role involves overseeing safety, service execution, and financial performance across multiple dedicated accounts and regions, ensuring operational consistency and customer satisfaction.

Transportation

Responsibilities

Lead dedicated operations across multiple customers, regions, and sites in large-scale, high-volume environments, ensuring consistent safety, service, and financial outcomes
Serve as the senior operational partner for assigned customers, aligning CRST leadership with customer leadership to strengthen long-term relationships
Own operational and financial performance across dedicated accounts, including budgets, profitability, and strategic investments with direct accountability for $50M+ P&L
Lead and develop senior operations leaders to build strong site leadership, accountability, and succession
Ensure compliance with DOT regulations, company policies, and customer-specific safety and service requirements
Monitor operational and financial performance across accounts, identifying risks and driving continuous improvement
Partner cross-functionally with sales, safety, maintenance, finance, HR, and planning teams to support account stability and growth
Lead operational readiness for new dedicated launches, expansions, and customer transitions
Drive long-term operational strategies that improve service consistency, customer satisfaction, and retention

Qualification

P&L responsibilityDOT complianceDedicated trucking operationsLeadership experienceCustomer relationship managementOperational accountabilityChange leadershipStrategic investmentsSafetyService delivery

Required

Leadership experience managing large-scale, multi-site dedicated trucking operations
Demonstrated success leading through multiple layers of senior operations leadership, not limited to front-line or fleet managers
Strong understanding of DOT compliance, safety, and service delivery within dedicated trucking environments
Experience owning large P&L responsibility ($50M+), including full end-to-end operational accountability
Experience operating in organizations with 500+ power units

Preferred

Four-year degree or applicable work experience with demonstrated success
Experience leading complex, customer-embedded dedicated programs at scale
Proven ability to manage executive customer relationships and contract performance
Experience launching or scaling dedicated operations
Demonstrated change leadership in evolving customer environments

Benefits

Comprehensive package including medical, dental, and vision coverage
Prescription drug and telemedicine services
Company-paid life and disability insurance
Retirement savings with company match
Paid time off
Holidays
Parental leave
Plus additional voluntary benefits and employee discounts

Company

CRST The Transportation Solution, Inc.

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For 70 years, CRST has delivered on its promises to customers, growing to be one of the nation’s largest privately held transportation and logistics companies.