Northland · 2 days ago
Vice President of Multifamily Operations
Denver, CO
Full-time
Hybrid
Director/Executive
$200K/yr - $250K/yr
10+ years expNorthland is a leading organization in the multifamily sector, seeking a Vice President of Multifamily Operations to lead a team of Regional Property Managers. This role focuses on driving operational excellence and financial insight while ensuring the achievement of strategic goals across multiple properties in various states.
Real Estate
Responsibilities
Demonstrates initiative and sound judgment by independently engaging internal and external stakeholders to support and execute property management strategies, ensuring effective operational controls, processes, and reporting that drive portfolio performance and profitable growth
Monitors and maximizes bottom line profitability by providing leadership to regional and property-level managers and staff while maintaining a high level of market awareness to interpret and anticipate trends and implement strategies
Leads, motivates, empowers, and engages with team members to develop management bench strength by creating clear and measurable goals that drive consistency of operations, identifies best practices, and employee success setting standards related to community appearance, maintenance, safety, and operational efficiency
Ensures team members are action-oriented while defining clear team member roles to balance time effectively across multiple projects while working toward specific and strategic objectives
Conducts strategic and long-range planning meetings to develop comprehensive strategies to foster leasing, property improvements, and property re-positioning objectives
Promotes a cost-conscious environment focused on expense controls and budgetary accountability, leveraging regional and national economies of scale to obtain the best possible pricing while maintaining excellence in both product and service
Reviews and analyzes monthly, quarterly, and annual financial reports, operating statements and variances; identifies and investigates potential problems and works with the Regional Property Managers to appropriately intervene to correct and/or enhance the financial performance of the portfolio
Establishes and communicates standards for operational, financial, and service excellence and creates programs and strategies that facilitate consistent, high-level performance in all communities within the portfolio
Ensures that resident satisfaction programs are incorporated in the day-to-day operation of the communities; including reviewing results to identify improvement opportunities; and follows through to reduce resident turnover and increase resident satisfaction
Oversees the annual budget planning process, which includes making operating and capital improvement recommendations
Ability to travel regularly to multifamily communities (up to 50-75% travel)
Provides input to proposed acquisitions and dispositions within the portfolio; participates in the due diligence process as required; assists in preparing first-year pro-forma budgets for newly acquired communities; and assists in creating strategies and plans for converting communities to new owners
Conducts tours with visitors such as investors, partners, lenders, and brokers
Directs the legal and regulatory compliance of the various communities within the portfolio, and monitors compliance with operating and safety policies
Communicates appropriate information between communities and conducts legal/risk assessments to avoid negative legal consequences
Develops programs to ensure all communities operate in compliance with all local, state, and federal laws including, but not limited to, Fair Housing
Carries out other duties as assigned and assists with other projects as needed
Directly leads and supervises a team of Regional Property Managers
Reviews workload and analyzes staffing requirements; interviews, selects, trains, coaches, and evaluates team members to ensure effective support; reviews the efforts of team members and provides direction where needed, ensuring timely completion of tasks and projects in accordance with objectives
Plans and implements a program of training and professional development for all multifamily team members; program must develop the skills and future potential of team members and maintain a high level of knowledge in their respective areas
Carries out supervisory responsibilities in accordance with the firm’s philosophy
Qualification
Required
Minimum of 10 years of experience as a Senior Regional Manager or leader within the multifamily industry is required
Demonstrated experience managing and supporting teams across geographically diverse markets
Comprehensive understanding and practical experience of real estate operations along with laws and regulations surrounding property management
Demonstrated capabilities in business acumen with the ability to set and drive business strategy through operational initiatives
Ability to serve as a trusted and respected senior leader in the coaching and development of their teams and direct reports to foster a collaborative work style to achieve collective goals
Exceptional interpersonal skills both verbally and written, sufficient to communicate credibly and effectively with all levels of the organization, vendors, and customers
Ability to plan, coordinate, organize, set deadlines and work on multiple projects and initiatives simultaneously, including creating action plans and prioritizing workload to meet multiple deadlines
Highly organized and detail-oriented with the ability to adapt to changing priorities in the work environment and manage competing demands and ability to deal with change, delays, or unexpected events
Advanced proficiency in technology including business specific applications in addition to Microsoft Office including Word, Excel, Outlook, Teams, and PowerPoint
Ability to travel up to 50-75% of the time, sometimes with little notice
Preferred
Bachelor's degree in business administration, finance, real estate, or related fields is preferred
Benefits
Competitive Bonus Structure
401(k) + Company Match
Medical, Dental, & Vision Insurance
Generous PTO (including well-being time)
Employee Apartment Discounts
Employee Assistance Program
Educational & Vocational Assistance
Company
Northland
Northland is a real estate private equity firm with $8 billion of assets under management, including more than 27,000 residential units and 1.3 million square feet of commercial space, and a $3 billion development pipeline.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Gottesdiener
Chief Executive Officer
Lawrence R. Gottesdiener
Chairman and Founder
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