Reddy Ice · 6 hours ago
ISB Service Technician
Salt Lake City, UT
Full-time
Onsite
Entry, Mid Level
2+ years expReddy Ice is a company focused on providing quality ice products, and they are seeking an ISB Service Technician to ensure their In-store Baggers are well-maintained and functioning properly. The role involves troubleshooting, repairing, and performing preventive maintenance on ISB machines while promoting outstanding customer service and continuous improvement initiatives.
Food ProcessingManufacturingProduct Search
Responsibilities
Ensures ISB machines are operating to capacity and producing to meet customer demand
Conduct service calls to troubleshoot and repair ISB machines including ice makers and baggers
Completes installations, replacements, and removals of ISB at customer locations
Performs preventive maintenance SOP on ISB including de-scaling and sanitizing of ice makers, inspection and replacement of worn bagger components, and maintaining overall cleanliness
Basic understanding and application of blueprints, schematics, and technical documentation for the proper maintenance of production equipment
Works at customer locations, Reddy Ice plants & DC’s, and within refurbishment centers
Regularly attends company sponsored technician trainings as required. Demonstrates the desire and ability to learn additional trade skills as directed by company
Ensures that vehicle, tools, and equipment are in good working order. Maintains spare parts inventory on vehicle and communicates need for additional supplies
Communicates effectively with store level personnel to maximize ISB production and effectively plan for periods of peak demand. Drives a Customer Centric Culture by engaging in respectful, consistent communication with our customers while striving to promote outstanding customer service
Communicates opportunities for SOP improvement to the Field Equipment Service Manager. Contributes to peer discussions regarding equipment maintenance and cleanliness best practices via video conference, conference calls, and through other technology
Displays a professional and courteous attitude to co-workers, managers, and the general public at all times. This includes, operating company vehicle safely and in accordance with all applicable laws of the road, reporting to the assigned job site in uniform and ready to begin work at the designated start time, immediately reporting any accidents/injuries, and strict adherence to safety requirements and procedures as outlined in the Policies, Programs & Procedures Manual
Able to work in a team environment and assist co-workers or managers with other duties as required
Make and assume other duties and responsibilities required or assigned by management
Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards
Maintain high safety standards. Safety is personal for us all
Qualification
Required
Minimum 2+ years repair/service experience in electrical, mechanical, refrigeration, or plumbing role required
Working knowledge of low voltage controls and/or programmable logic controllers
Must have valid driver's license (operator's/Class C) and an acceptable MVR – will be required to use company vehicle at times
Maintain internal company testing requirements above 80% for all company Tech 1 level training courses
High School diploma, Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines, or equivalent experience required
Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to work in a constant state of alertness and safe manner
Ability to work in an unfatigued state
Ability to accurately gauge lengths of time and distance
Ability to quickly store and recall instructions in one's short term memory
Ability to concentrate and perform tasks involving high levels of cognitive function and judgment
Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
Demonstrate a caring, committed and concerned attitude about safety
Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli
Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions
Ability to take prompt and appropriate response to operating conditions
Company
Reddy Ice
Reddy Ice is North America’s leading manufacturer and distributor of packaged ice products, serving customers coast to coast with reliability, quality, and innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-05-24Acquired
2005-08-12IPO
Leadership Team
Lonny Warner
Chief Executive Officer
Michael Carper, PhD
SVP, Chief Information Officer
Company data provided by crunchbase