Truist ยท 19 hours ago
Process Analyst II
Charlotte, NC
Full-time
Onsite
Mid Level
4+ years expTruist Bank is a financial services company seeking a Process Analyst II to support process improvement initiatives. The role involves gathering requirements, providing operational support, and identifying efficiency opportunities while interacting with business SMEs.
BankingFinanceFinancial Services
Responsibilities
Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration
Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult on complex projects
Develop and implement a data collection plan in support of projects led by Process Engineers
Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis
Facilitate and document project meetings and design sessions
Manage small project initiatives with limited scope
Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
Prioritizes responsibilities to balance initiatives and deliverables
Qualification
Required
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry
Strong analytical skills
Proficient with business process management (BPM) standards for mapping purposes
Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Demonstrated proficiency with Process mapping and/or process modeling
Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables
Preferred
Certified Six Sigma Green Belt
Quality/process improvement-related designation
Solid understanding of program and project management disciplines, techniques and approaches
Certified Associate in Project Management (CAPM)
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
2025-12-18
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