NEOGOV · 1 week ago
Permit Technician 1 / 2
Eugene, OR
Full-time
Onsite
Entry, Mid Level
$29.95/hr - $37.34/hr
3+ years expNEOGOV is seeking a Permit Technician to join the Planning & Development Department in the City of Eugene. The role involves providing customer service, processing permit applications, and supporting the plan review teams. The ideal candidate will thrive in team environments and be committed to equity and human rights.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides assistance and information verbally or in written form, to internal or external customers on building permit and plan review processes, which requires knowledge of related regulations, codes, policies, and procedures; includes fee information and payment handling
Provides customer service in the Permit & Information Center
Reviews and ensures proper completion of both residential and commercial construction documents, building permit applications, and related materials for other permit review teams. Routes applications to appropriate staff
Researches information pertinent to the program areas
Issues over-the-counter permits based on information provided by the customer, determining type of permit, processing route, necessary inspections, and accurate fees
Scheduling and coordinating meetings for Project Consultations, to include all appropriate stakeholders
Maintains appropriate records and databases
Assists in the development of policies and procedures
Models respectful working relationships and creates a workplace that supports all employees; supports City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights
Performs other duties of a similar nature or level as required by management to meet the needs of the department
Qualification
Required
Three years of progressively responsible administrative support experience related to building permit processing or construction including one year of customer service in a related technical field
Four years of technical support experience related to building permit processing, typically related to commercial construction, including three years of experience assisting customers at the counter accepting applications or equivalent technical work
High school diploma or G.E.D. equivalent
Must pass a background check
Preferred
Post-secondary course work in geography, land use planning, geographic information systems, or related field
Benefits
Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay.
The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance.
Health, dental, and vision benefits are available.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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