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Southern Bancorp · 19 hours ago

Small Business Coach (DFW- Little Rock - Memphis)

Full-time

Onsite

Mid Level

3+ years exp

Southern Bancorp Community Partners is a non-profit Community Development Financial Institution focused on serving underserved communities. The SBCP Business Coach provides strategic guidance and support to entrepreneurs and micro business owners, helping them to start, grow, and sustain their businesses through coaching and resource navigation.

BankingFinanceFinancial Services

Culture & Values

Responsibilities

Serve as the primary point of contact for MBEP cohort participants, providing tailored business coaching resulting in resilient, scalable, and sustainable micro businesses

Develop and deliver business curriculum, including group and 1:1 mentorship sessions, including quarterly business assessments at 3, 6, 9, and 12 months

Guide participants through Southern’s depository and loan requirements, loan package assistance, account management, and repayment plans

Conduct pre-loan eligibility assessments per SBA Microlending standards

Provide technical assistance, including but not limited to: business strategy, operational planning support, financial management guidance, marketing and customer acquisition strategies

Track and report KPIs to include but not limited to job creation/retention, revenue growth, capital access, operational improvements, and participant satisfaction

Maintain CRM dashboards, scheduling tools, and survey platforms for participant engagement and program tracking

Collaborate with local SBA offices, Business Chambers, SCORE mentors, economic development partners and other related referral partners and center of influences to foster a strong business ecosystem for program referral opportunities

Qualification

Business financial coachingMicro-enterprise developmentSmall business consultingSBA loan programsBilingual proficiencyInstructional deliveryParticipant managementCommunication skillsOrganizational skillsFacilitation skillsPresentation skillsRelationship-building