Nelnet · 3 days ago
Implementation Project Manager
Nelnet Business Solutions (NBS) provides payment technology and education services to various organizations. The Implementation Project Manager will lead implementation projects for higher education clients, ensuring seamless onboarding and collaboration across departments to enhance client satisfaction.
Financial ServicesInformation TechnologyPayments
Responsibilities
Define and clarify project scope, requirements, and objectives; initiate and manage implementation projects
Facilitate project meetings with clear agendas and actionable outcomes; escalate issues as needed
Drive project timelines to meet milestones and deliverables within agreed-upon schedules
Document communications, action plans, processes, issues, and resolutions thoroughly
Conduct interactive workshops to demonstrate system functionality and best practices
Configure platform settings based on client requirements; perform functional and integration testing
Troubleshoot technical issues and coordinate with internal data integration teams
Deliver online and in-person training for client staff; prepare user guides and training materials
Develop workflows, processes, and procedures for new products or services
Collaborate with internal teams to resolve issues and optimize implementations; advocate for customer priorities
Qualification
Required
Bachelor's Degree (BA or BS) required
2–4 years in a system analyst and/or software implementation role
Strong technical aptitude for system configuration and troubleshooting
Excellent organizational, interpersonal, and communication skills
Ability to manage multiple projects and deadlines effectively while working independently or as a part of a team
High attention to detail and quality standards
Demonstrated leadership, flexibility, and cooperative attitude
Preferred
CAPM or PMP Certification preferred
3+ years in SaaS implementation, ERP integration, or technical project management
Project management experience
Experience with SQL, HTML, XML
Familiarity with higher education systems and payment processing
Benefits
Medical
Dental
Vision
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program
Company
Nelnet
Nelnet provides business, communications, and financial services.
H1B Sponsorship
Nelnet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
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