Kota · 2 days ago
Billing Operations Analyst
United States
Full-time
Remote
Entry Level
1+ years expKota is making insurance and retirement benefits more accessible through its innovative platform. The Billing Operations Analyst will support the Finance Team by handling billing processes, maintaining procedures, and driving internal projects.
AppsFinancial ServicesFinTechInsuranceInsurTechRetirement
Responsibilities
Review, approve & process credit note requests
Review contracts & account setup accuracy when the need arises
Answer internal billing questions in a timely & professional manner, including escalations
Guide GTM & other teams on billing best practices
Calculate and process monthly / quarterly commissions
Create & maintain Standard Operating Procedures (SOPs)
Process refunds / invoices
Drive internal projects from concept to completion
Complete Month-End Close activities as required
Qualification
Required
Have 1+ year experience in a Finance/Accounting/Operations related field
Have advanced excel skills including formulas sage and analysing data via pivot tables
Can work independently to drive workload and identify areas of opportunity
Have experience troubleshooting and/or answering complex customer queries in a timely and professional manner
Are proactive and curious in your way of working
Preferred
SQL knowledge is a nice to have
Have previous experience with Billing systems and ERP systems
Benefits
Health Insurance via Kota (€1,600 toward a plan of your choice)
Workplace Pension with matched contributions up to 5% via Kota
WFH stipend to support your home office needs
Generous Paid Time Off - work hard and take the time you need
Annual company-wide offsite and dedicated team offsite
Company
Kota
We make it extraordinarily easy to roll out and manage benefits globally.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$22.37MKey Investors
EurazeoEQT Ventures
2025-05-22Series A· $14.5M
2023-10-25Seed· $5.28M
2023-04-01Seed
Recent News
2025-12-12
2025-10-17
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