TMX Group · 1 day ago
Market Operations Specialist
TMX Group is a leading global exchange organization that connects cross-functionally and enhances capital markets. The Market Operations Specialist will provide specialized trading and technology support to US Equities Participants, ensuring the effective operation of the trading platform and onboarding new clients.
Financial ExchangesFinancial ServicesInsuranceMarket ResearchStock Exchanges
Responsibilities
Onboarding of new clients, including the set-up, administration of participating organizations and technology vendors
Support Participants with their market access needs, including certifying Participant technology and troubleshooting requests related to complex trading and/or technical issues, and setting / supporting Participant configuration changes
Support the effective operation of our core US equities production trading enterprise by; servicing cancel order and trade requests, system health monitoring, conduct exception report reviews, clearing support, and monitor trade activity
Key member of our US equities contact center, providing extraordinary level one support to a wide range of Participants from traders and technology professionals, to business leaders and back office professionals
Provide a continuous feedback loop with the broader AlphaX US team to ensure the optimal Participant experience
Engage in the business requirements, Participant readiness and user acceptance testing process for new equities trading corporate and operational deliverables
Support the delivery of all Business Continuity, Incident Management and Disaster Recovery plans
Advocate for continuous process optimization through Participant feedback and industry best practices
Qualification
Required
2+ Years of US financial markets required
A friendly, professional demeanor and ability to excel in a trading floor/team-oriented environment
Passionate about the Participant experience with an analytical and problem solving approach
Committed, quick to learn and grasp new technology and concepts while managing time effectively
Excellent communication and interpersonal skills
Preferred
Active SIE and Series 99 certifications are preferred
Knowledge of the FIX protocol is preferred
Benefits
Generous time-off and leaves
Wellness
Flexibility and balance
Company
TMX Group
TMX Group is a corporation that manages many marketplaces to offer investment options to its clients.
Funding
Current Stage
Public CompanyTotal Funding
$1.04B2024-05-09Post Ipo Debt· $219.33M
2024-02-12Post Ipo Debt· $817.48M
2012-09-19IPO
Leadership Team
Recent News
2025-11-27
Globe and Mail
2025-11-26
2025-11-26
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