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ANB Bank · 1 day ago

Branch Supervisor I or II, Boulder

Boulder, CO

Full-time

Onsite

Mid, Senior Level

$24/hr - $37/hr

2+ years exp

ANB Bank is a community bank with an unwavering commitment to excellence, helping communities prosper through various means. The Branch Supervisor I or II will supervise day-to-day activities of the branch, manage customer relationships, and ensure compliance with bank regulations while fostering a strong sales culture.

Financial ServicesInsuranceVenture Capital

Responsibilities

Directly supervises the Universal Bankers at the assigned Branch. Responsible for daily work schedules, hiring, training, cross-training, goal setting and development, performance evaluation, and disciplinary counseling of this staff

Manages customer relationships, handling customer problems and complaints, resolving issues to improve overall service to bank customers

Instills a sales culture though consistent training and development of employees

Reviews and approves the daily overdraft report

May be requested to assist in monitoring branch profitability. Helps attain internal performance objectives for branch business volume and sales goals; monitors branch budget to include income and expense control

Ensures adherence to bank policies, procedures, and security protocols to mitigate risks, contribute to successful audits, and maintain operations efficiency

Responsible for promotional campaigns and product initiatives for the assigned branch

Consistently develops employees to prepare for career advancement

Follows ANB C.O.A.C.H. philosophy by holding consistent one-on-ones and ensuring daily huddles are completed

Monitors documentation for new account openings and wire transfers, including review of Document Tracking exceptions, etc

Monitors employee's customer follow up actions as outlined in the ANB C.A.R.E.S. Client Onboarding procedure

Actively calls on customer base, including attendance of networking events out of The Bank to strengthen the banking relationship and see additional cross-sales and/or referral opportunities

Fosters many complex and sophisticated bank relationships requiring teamwork with Treasury Management, Financial Services, Commercial Banking, etc

Fosters an environment where employees can participate in business development

Ensures branch compliance with all applicable regulations, policies, and procedures

Delivers the quality of service as defined by department and company standards

Maintains current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position

Delivers and coaches staff to provide a high quality of service as defined by department and company standards

Maintains confidentiality as defined by department and company standards

Supports the company's Mission, Vision, and Values

Other duties as assigned

Qualification

Banking products knowledgeRegulatory complianceSales target achievementCustomer service skillsLeadership experienceTeamworkCommunicationProblem-solvingFast-paced environment adaptability

Required

A minimum of 2 years related experience and/or training; or combination of education and experience for Branch Supervisor I

Demonstrates ability to achieve sales targets for Branch Supervisor I

Strong knowledge of banking products, services, and operational procedures for Branch Supervisor I

Strong understanding of regulatory compliance requirements for Branch Supervisor I

Ability to work effectively and proactively in a fast-paced, customer-focused environment for Branch Supervisor I

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to individuals with disabilities to perform essential functions for Branch Supervisor I

Minimum of 4 years progressive experience in retail banking with at least 2 years in a supervisory or leadership role; or an equivalent combination of education and experience for Branch Supervisor II

Proven track record of achieving sales targets and driving business growth for Branch Supervisor II

Exceptional knowledge of banking products, services, and operational procedures for Branch Supervisor II

Thorough understanding of regulatory compliance requirements and risk management principles for Branch Supervisor II

Strong ability to work effectively and proactively in a fast-paced, customer-focused environment for Branch Supervisor II

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions for Branch Supervisor II