Senior Site Reliability Engineer, Global E-Commerce jobs in United States
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TikTok · 18 hours ago

Senior Site Reliability Engineer, Global E-Commerce

TikTok is the leading destination for short-form mobile video. They are seeking a Senior Site Reliability Engineer to be part of the global SRE on-call rotation, responsible for ensuring service levels of a mission-critical e-commerce platform and supporting infrastructure, focusing on service reliability and scalable design.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
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H1B Sponsor Likelynote

Responsibilities

Be part of global SRE oncall rotation and be responsible for Tier-1 online incident response and devops support
Be responsible for service levels of mission critical, revenue-generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design, and release management in a cloud-native environment
Define service level indicators and data-driven objectives, and develop devops / SRE standards, processes and methodologies, to uphold and improve uptime, latency, and system health of a core global e-commerce production platform
Collaborate cross-team with engineering and product to ensure that key stability and maintainability requirements, such as capacity planning and launch reviews, are performed to enable transparent service delivery to customers
Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimization, engineering quality etc
Automation geared towards infrastructure-as-code, scalability and service resiliency
Implement best practices around incident management, post mortem while being part of on-call rotations

Qualification

Linux OS internalsLarge scale distributed systemsDevops methodologiesProgramming languagesCloud-native environmentsEffective communicationProblem-solving

Required

Bachelor's or higher degree in Computer Science, similar technical field of study, or equivalent practical experience
5+ years experience developing, provisioning or maintaining production-grade large scaled distributed systems
High level of proficiency in Linux OS internals, networking, microservices, databases, caches etc in cloud-native environments
Demonstrable familiarity with programming or scripting languages (Go/Python/Bash/C++ etc)
Demonstrable experience in the development and implementation of devops and SRE methodologies

Preferred

Experience in designing, analyzing, and troubleshooting large-scale distributed systems
Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

Benefits

Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)

Funding

Current Stage
Late Stage

Leadership Team

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N Ali Mohamed
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase