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TikTok · 18 hours ago

Senior Site Reliability Engineer, Global E-Commerce

San Jose, CA

Full-time

Onsite

Senior Level

$187K/yr - $360K/yr

5+ years exp

TikTok is the leading destination for short-form mobile video. They are seeking a Senior Site Reliability Engineer to be part of the global SRE on-call rotation, responsible for ensuring service levels of a mission-critical e-commerce platform and supporting infrastructure, focusing on service reliability and scalable design.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Be part of global SRE oncall rotation and be responsible for Tier-1 online incident response and devops support

Be responsible for service levels of mission critical, revenue-generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design, and release management in a cloud-native environment

Define service level indicators and data-driven objectives, and develop devops / SRE standards, processes and methodologies, to uphold and improve uptime, latency, and system health of a core global e-commerce production platform

Collaborate cross-team with engineering and product to ensure that key stability and maintainability requirements, such as capacity planning and launch reviews, are performed to enable transparent service delivery to customers

Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimization, engineering quality etc

Automation geared towards infrastructure-as-code, scalability and service resiliency

Implement best practices around incident management, post mortem while being part of on-call rotations

Qualification

Linux OS internalsLarge scale distributed systemsDevops methodologiesProgramming languagesCloud-native environmentsEffective communicationProblem-solving

Required

Bachelor's or higher degree in Computer Science, similar technical field of study, or equivalent practical experience

5+ years experience developing, provisioning or maintaining production-grade large scaled distributed systems

High level of proficiency in Linux OS internals, networking, microservices, databases, caches etc in cloud-native environments

Demonstrable familiarity with programming or scripting languages (Go/Python/Bash/C++ etc)

Demonstrable experience in the development and implementation of devops and SRE methodologies

Preferred

Experience in designing, analyzing, and troubleshooting large-scale distributed systems

Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)