Crane Agency · 2 days ago
Commercial Lines Insurance Account Manager
Crane Agency is a long-established organization committed to providing exceptional service in the insurance industry. As a Commercial Lines Insurance Account Manager, you'll build strong relationships with clients, prepare submissions and proposals, and manage account transactions to ensure client needs are met effectively.
Commercial InsuranceEmployee BenefitsFinancial ServicesInsuranceRisk Management
Responsibilities
Connect with Clients: You'll build strong relationships to understand their needs, creating insurance plans that protect their business and reduce risk
Teamwork: Work closely with the producer to achieve our unit's strategic goals. Strong collaboration and communication are essential
Submission Preparation: Prepare new business and renewal submissions, ensuring they're complete and accurate. We'll provide necessary tools like ACORD applications, risk narratives, loss runs and more. You'll submit these to carriers or our Marketing Department and follow up to ensure a prompt response
Account Management: Handle all account transactions using our management system—including applications, proposals, summaries, audits, endorsements, certificates, ID cards, binders, cancellations and more. You'll keep the client informed throughout the process and manage non-renewals effectively
Client Proposals: Prepare clear and concise proposals for clients. We want to ensure they understand their insurance programs and any recommendations we make
Documentation: Keep meticulous records in our agency management system (Applied EPIC) to prevent errors and omissions
Qualification
Required
Have a solid understanding of commercial insurance practices and procedures
Hold an active Missouri Property & Casualty Producers license in good standing
Be customer-focused with a friendly and positive attitude
Possess strong verbal and written communication skills
Be comfortable with computers and have professional phone etiquette
Pay close attention to detail and follow up on tasks effectively
Excel in problem-solving and multitasking, even in a fast-paced environment